DoorDash releases 2022 online ordering trends report

The restaurant industry has dramatically changed since the onset of the COVID-19 pandemic, and online ordering trends such as delivery and takeout continue to see massive growth worldwide. In Canada, off-premises consumption has experienced 27 per cent year-over-year growth in same-store orders, according to DoorDash. The delivery company and Restaurants Canada have partnered up to […]

Canadian foodservice’s midterm trend report

By Katie Belflower At the start of the year, amid what was still significant COVID-19-related turmoil and evolving restrictions and operations, Technomic mapped out a predicted trend report for the Canadian foodservice industry. Now, five months into 2022 and after so much has changed (again) in the industry and beyond, Technomic has compared its new […]

Quick-service restaurants are shrinking — by design

Digital is the present and the future for quick-service restaurants, and many major chains are refocusing on smaller physical footprints to increase efficiencies and maximize that potential. Tim Hortons’ U.S. restaurants are getting smaller in an attempt to make the most out of a smaller space and speed up build times, said José Cil, CEO of […]

Digital sales are fueling fast-food chains’ growth

Leading fast-food chains are reporting that a year of growth in 2021 was fuelled by a surge in digital sales, which are making up an increasing percentage of orders. The shift towards off-premises consumption is set to outlast the pandemic. Sales of that nature have largely held firm even as indoor dining has been reintroduced […]

3 ways restaurants can navigate pandemic consumer behaviour

By Mike Wilson The last two years have challenged restaurants with evolving safety concerns, rules, and diner behaviour and preferences. While sales were down 29 per cent entering 2021, they’re expected to increase 21 per cent in 2022, potentially reaching pre-pandemic levels. Restaurants must continue to be nimble, responsive, and creative to survive and thrive. […]