Food waste equals wasted opportunity for Canada’s food sector

A new report from food rescue organization Second Harvest has illustrated the severity of Canada’s food waste problem and suggested some core solutions that the food industry can implement to resolve the issue. Second Harvest’s findings show that Canada’s food system wastes almost all of the surplus edible food it produces, when it could instead […]

Most diners want QR codes as a long-term payment option

Restaurant operators, staff, and patrons have embraced increased technology over the past couple of years, both by preference and necessity. QR codes, which had existed prior to the pandemic but have surged in prominence since 2020, look like they’re here to stay. At first, part of that motivation was an early belief that COVID-19 spread […]

Cutting the cord: Upgrading the customer experience

The pandemic has made clear the importance of internet connectivity for restaurants By Jason Falovo The economic impact of the COVID-19 pandemic on the restaurant industry is well-documented, with the closure of about 12,000 Canadian restaurants since the pandemic started. While online food delivery has grown, full-service visits to restaurants have declined significantly and were […]

Navi, The Fifteen Group launch restaurant inventory management platform

Toronto-headquartered hospitality technology company Navi Inc. has collaborated with restaurant consultancy firm The Fifteen Group to launch a cloud-based inventory management and cost control platform called Navi Cost Control. The solution intends to help restaurant operators achieve sustained profitability through enterprise-level software, focusing on the three key areas of product cost control, labour cost control, […]

What restaurants can gain from private dining

By Sylvia Tomczak It’s exclusive, it’s elusive, it’s underground dining — and it might just be happening in the most obvious of places. All across Canada (and the rest of the world), chefs and restaurateurs have been rethinking the concept of dining out through embracing elements of secret supper club culture. Welcoming social intimacy and […]

Bar Connect: Safer dining at full capacity

With the foodservice industry finally returning to full capacity in many provinces and other pandemic health measures such as mask mandates and proof of vaccination being dropped in many jurisdictions, restaurant operators, staff, and diners need to know they are in the safest environment possible. In a world in which the standards of health, safety, […]

Integrating digital & on-site experience is key to driving restaurant sales

A new report from Paytronix has found that restaurant managers are increasingly looking to integrate physical and online customer experience as a key component of their innovation strategy to boost restaurant sales. The 2022 Restaurant Friction Index found that a cross-channel ordering experience has become an integral approach. Four in 10 (41 per cent) of […]

Ontario may be done with proof of vaccination, but not all restaurants are

By Tom Nightingale Ontario’s mandatory proof-of-vaccination system was scrapped on March 1. Whatever one thinks of the mandates that had been in place for nearly six months, the fact is that this is another decision made by the government at relatively short notice for one of the most beleaguered industries impacted during the pandemic. “It […]

Leading your restaurant with strategic clarity

By Doug Radkey Being a leader isn’t easy. It takes a multitude of characteristics to become an innovative, collaborative, and successful leader. Goal-setting, decision-making, and massive amounts of action are vital to rise to the top and it requires vision, self-awareness, collaboration, communication, optimism, and adaptability to lead a team. As a leader, you will […]

Bar Connect: Efficiency is the name of the game

The new world of foodservice needs a new solution. It’s clear that automation and increased efficiency have become more important than ever for restaurateurs over the last two years of the pandemic. In this context, tools like Bar Connect can be lifesavers for restaurants. Bar Connect offers an extensive range of efficiency benefits for foodservice […]