Ontario restaurants finally free of capacity restrictions

Ontario restaurants have no COVID-19-related indoor capacity restrictions to adhere to for the first time in over a year as of Monday, October 25. Restaurants, bars, and other food and drink establishments, as well as many other settings where patrons/customers are required to show proof of COVID-19 vaccination, are now free to operate without capacity limits. […]

Navigating the vaccine passport rollout

By David Hopkins The vaccine passport has now rolled out in Ontario, and with it comes increased uncertainty and complications for restaurant operators, who have already faced incessant turmoil and scrutiny over the past year and a half. While the details of the vaccine passport and its enforcement vary from province to province, the gist […]

The lasting changes and passing fads of COVID-19

By Mark Plumlee COVID-19 brought massive, sweeping changes to the restaurant industry. Now, with the vaccine rollout well underway and provinces continuing to reopen their restaurants, one giant question remains unanswered. Looking at some of the many shifts restaurant operations have seen over the past year, which ones will turn out to be passing fads? […]

Restaurants are shifting gears to a co-pilot model

By Laurent May & Alen Puaca The COVID-19 pandemic, as brutal as it has been for the restaurant industry, has given us a chance to reassess how we can interact with our customers and take bold steps to create new dining experiences. Thinking about returning to traditional dining is, in some ways, like watching an […]

Starbucks introducing braille menus in North America

Starbucks has announced that it will be introducing large-print and braille menus to all of its restaurants across the United States and Canada starting this summer to help its visually impaired customers. The braille menus were developed in partnership with National Braille Press. The coffee giant has also begun offering a service that connects blind […]

Finding success through flexible financing

Calgary’s Blowers & Grafton has thrived during the pandemic thanks to painstaking planning and Merchant Growth’s solutions By Tom Nightingale Foodservice and hospitality is often a fine-margin business even at the best of times. There’s so much to juggle financially, from day-to-day product and operational expenses to salaries, from rent and insurance to health and […]