A case study in the value of technology: The Captain’s Boil

By Andy Huang From the COVID-19 pandemic to staff shortages and supply chain issues, it has been a rough couple of years for the hospitality industry. Restaurateurs looking to expand operations may be hesitant — but with the help of one key ingredient, this dream can become a reality. At seafood chain The Captain’s Boil, […]

Canada’s first Chipotlane drive-thru opens Oct. 25

After the significant success of its Chipotlane drive-thru lanes in the U.S., Chipotle Mexican Grill is opening its first Canadian Chipotlane on October 25. The Chipotlane drive-thru lane allows customers to pick up digital orders without leaving their cars, placing their order in advance via the Chipotle app or Chipotle website and driving up to […]

Common restaurant operations mistakes – and how to fix them

During the COVID-19 pandemic, running smooth restaurant operations has become harder than ever. Thankfully, some surefire tips can help.

Foodservice jobs are being lost at almost double the rate of other industries

The data reveals that hospitality and foodservice jobs have been lost at nearly double the rate of those in other industries (62.1 per cent versus the national average of 36.5 per cent).

Under the dome: Could outdoor dining pods offer a new future for patios?

Various Canadian and U.S. restaurants are exploring dining pods as an option during COVID-19 but their viability is still a point of contention.

Canadian foodservice is well-placed to embrace the federal single-use plastic ban

COVID-19 complicates things but Canada’s federal single-use plastic ban has been a long time coming and shouldn’t be too troubling for operators.