How to Prevent Mosquitoes in Outdoor Patio Dining Areas

By Alice Sinia In the wake of global health concerns, restaurants across the world have modified their dining areas to be safer and more customer friendly. For many establishments, that has meant a switch to patio dining only. These outdoor spaces are perceived as less conducive to the spread of pathogens and help to put […]

Bringing it Together: How Business Process Management can help hotel operators

By Mark McGregor More than ever before, hoteliers need ways to increase their productivity and leverage technology for staff, customer and client communications. Events are getting more complicated, hotel guests more demanding and everything is getting faster. Business Process Management (BPM) can help hotels and airlines sustain innovation and optimize their operations to ensure the consistent delivery of better  customer experiences, ensuring ease […]

How technology will turn chains into independents

By Rich Quintyn In all corners of our current economy, technological advances are bringing about more seamless experiences and increased levels of productivity. Many former challenges of geography, transportation and business have been reduced or eliminated as our society pushes forward new innovations. The restaurant industry is no different, with technology having a significant impact […]

Food Service Operations program now available at Humber College

By Kavita Sabharwal Advancing your career in the foodservice industry can be difficult, especially if you’re currently working full time at a restaurant and find you have no time to tackle school, as well. With the introduction of Humber College’s new Food Service Operations Certificate program, however, it’s easier than ever to learn the skills necessary […]

Developing effective FOH and BOH systems

By Doug Radkey The more any restaurant depends on the owner’s day in-day out involvement in the operational details of the restaurant, the greater the risk of failure. Starting and operating a successful restaurant or bar relies heavily on having the right systems in place, allowing the venue and its hired team to work as […]

How to address the changing face of foodservice in Canada

By Geoff Wilson While I was in high school, my father, a high school principal, asked me: “What do you want to study in university?” I responded, “Chemistry or hospitality.” His quick, sage reply was, “Study hospitality. People will always have to eat.” He was right. Canada’s foodservice industry continues to grow, but like many […]