What do Canadian diners want from technology in restaurants?

When it comes to the foodservice industry, consumer trends have rapidly and significantly evolved over the course of the pandemic. One development that has proven it is here to stay, however, is the integration and use of technology in restaurants. Technology has been there to ease restaurants’ concerns, from labour shortages to changing dining operations to […]

A case study in the value of technology: The Captain’s Boil

By Andy Huang From the COVID-19 pandemic to staff shortages and supply chain issues, it has been a rough couple of years for the hospitality industry. Restaurateurs looking to expand operations may be hesitant — but with the help of one key ingredient, this dream can become a reality. At seafood chain The Captain’s Boil, […]

Comparing merchant services and POS systems

The COVID-19 pandemic has had many far-reaching impacts on foodservice and hospitality. One of them is the proliferation of POS systems. The industry was already trending towards technological innovation in both front and back of house before the last 18 months, but revamping POS systems has become an increased focus for many operators since the […]

Bringing foodservice operations into the 2020s

Integrated POS solutions like Lightspeed offer success for operators in the current climate, but the ability to pivot is also vital.

Better Data, Better Summer: Smart use of smart tech can help maximize your restaurant’s seasonal revenue

By David Hopkins The technology landscape is rapidly changing underneath restaurateurs’ feet, and with that shift comes a number of opportunities to not only improve their guest experience, but also their bottom line. Restaurateurs’ physical landscapes have expanded too, if only temporarily. Patios bring more seats, more people and more chances to make money — […]

Lightspeed launches point-of-sale system with Intuit QuickBooks and Planday

Press Release Lightspeed, a powerful cloud point-of-sale system, has teamed up with financial software provider Intuit QuickBooks Online and workforce management platform Planday to bring a full suite of powerful iOS apps to businesses in the retail and restaurant space, empowering them to grow and thrive. Together, these three Apple mobility partners provide an integrated service offering that supports better business management, from […]

Innovating the Industry: New technology and techniques for 2018

From the winter 2017 issue of CRFN By Alex Fraser The Canadian foodservice industry continues to see innovating new technology that’s having a positive impact, creating efficiencies for restaurants across the country. As we quickly approach the new year, we’ll touch on some of the new technology that could impact restaurant operations in 2018 and beyond. Table […]