What’s trending with QSRs

These days, competition is fierce as QSRs compete with takeout and delivery, convenience stores, gas stations, and most recently, grocery stores. Some QSRs are taking steps to simplify service with kiosks and faster drive-thrus, connecting with customers by going greener, or delivering seasonal LTOs to get guests coming in. With so many options for diners […]

The upside of kiosks for QSRs

The labour shortages we’ve seen over the last few years in the foodservice industry have led many QSRs to lean on technology to help bridge that gap, and kiosks are catching on as a way to better manage labour and provide a better guest experience. RELATED: 2023’s hottest restaurant technology While at one time self-serve […]

QSRs get an early start on their holiday menus

We’re well into fall now, and we’ve already stared seeing holiday flavours making their way onto QSR menus. QSRs have been adding seasonal LTOs earlier and earlier each year, featuring flavours like pumpkin spice as early as August. This practice seems to apply to all seasonal favourites, including the holidays, which are starting to appear […]

Changes are coming as operators look to exceed customer expectations

As the foodservice industry’s recovery continues, many QSRs are making operational changes to address diner demand, foster loyalty, and keep customers coming back. With such fierce competition, restaurants are stepping up their game, working to improve service and boost the customer experience. McDonald’s recently announced that they plan to remove their automatic drink machines by […]

Restaurants focus on value during continued inflation

As inflation and the higher cost of living persist, consumers continue to prioritize value as the try to save their pennies. Off-premise dining remains a popular choice for consumers. In fact, in-person dining decreased this month by nine per cent, with the last three months seeing a steady decline in guest counts for restaurants. As […]

The drive-thru evolution

As takeout and off premise dining traffic remains high long after the pandemic, many QSRs are looking to improve their drive-thru service to decrease wait times and boost efficiency. 39 per cent of QSRs report bumper to bumper traffic in the drive-thru, causing longer lines and customer back-up. During the pandemic, when takeout was the […]

The first taste of fall has arrived on menus

As the summer comes to a close and cooler weather arrives, fall’s unofficial favourite flavour – pumpkin spice – is finding its way onto menus earlier and earlier. While fall doesn’t actually arrive until September 23, some QSRs are using back-to-school to launch their fall LTOs in the late summer, starting with the launch of […]

Breakfast sales continue to rise and shine

As more and more Canadians return to the office, breakfast is gaining momentum for commuters. QSRs are benefiting from increased morning traffic that’s ramping up breakfast sales and boosting their bottom lines. 34 per cent of Canadians don’t want to cook breakfast for themselves, and 40 per cent say they eat outside the house in […]

Late-night hours could help boost restaurant revenues

Many restaurants are looking for creative ways to maximize profits, reaching outside of their regular offerings to appeal to more guests and step away from the competition. While some restaurants are decreasing their hours to accommodate labor challenges, others are headed in the opposite direction, adding late-night options instead. RELATED: Shifting consumer spending and its […]

Canadian restaurant chains are going greener

As the recent single-use plastic ban takes effect in Canada, more restaurants are going greener, adjusting their practices to reduce their environmental impact, and addressing consumer demand for higher sustainability from the businesses they frequent. RELATED: Sustainability matters to Canadian consumers With 57 per cent of diners looking for more sustainability from QSRs, some of […]