The critical importance of loyalty members

In today’s crowded foodservice climate, offering a robust loyalty program is a must. Loyalty members visit more, spend more, and provide your business with vital insights into customer behaviour. Those were some of the key conclusions of the new Paytronix Loyalty Report 2022, which found that the top loyalty members are foundational to a restaurant’s […]

Indoor dining is back & customers want quality, rewards

Prices may be up, cost of living may be up, but indoor dining is nevertheless back on the menu big time. The recent TouchBistro 2022 Diner Trends Report released Wednesday and based on surveys conducted in June and July found that 44 per cent of consumers are now indoor dining at a restaurant at least […]

1 in 4 Ontario F&B manufacturers waiting more than a year for critical staff

A new study conducted by Food and Beverage Ontario has found that while Ontario’s food and beverage processing industry is seeking to ease its skilled trade shortage by increasing education, employment opportunities, and access to qualified foreign workers, manufacturers are faced with numerous barriers. The report, funded by the Ontario Ministry of Agriculture, Food and Rural Affairs, […]

Restaurant operators becoming more pessimistic about the future

The pain of the height of the pandemic may be behind us, but the trauma continues for foodservice. U.S. restaurant operators are getting less and less confident about the future of the industry, according to new data from the National Restaurant Association. A new survey from the association found that nearly half (46 per cent) […]

US restaurant hiring rebounding, wages flattening

New statistics from the U.S. Bureau of Labor Statistics suggest that amid the ongoing economic turmoil, the landscape is changing. Restaurants are finding room to hire more workers while wages are levelling out. The new data showed that restaurants and bars increased their pace of hiring in July, adding more staff than they did in […]

Restaurants can be guilty of overselling diversity, finds report

A new survey released on August 3 by the U.S. National Restaurant Association found that the restaurant industry has a far greater percentage of female entry-level workers than female executives — but restaurants don’t necessarily report that accurately. The National Restaurant Association Educational Foundation (NRAEF), the Multicultural Foodservice and Hospitality Alliance (MFHA), and the Cornell […]

Which dishes, mealparts have seen the biggest price increases on Canadian menus?

Price increases, price increases, price increases. Those have been the words that have defined not just foodservice but life in general for Canadians over the last few months as the effects of decades-high inflation continue to be felt in every corner. On restaurant menus, everything from appetizers to entrees to sides to drinks has been […]

People spend 40% of food budget on restaurant dining, suggests survey

While general inflation and the prices of gas and food are presenting challenging situations for consumers, a new survey suggests that restaurant dining remains a large part of people’s life. A recent Popmenu survey of over 1,000 U.S. consumers found that those consumers spend about 40 per cent of their individual or family food budgets on restaurants. […]

Restaurant values are soaring in 2022

While restaurant owners and operators — like their suppliers, their staff, and their customers — are facing severe price pressures in all areas of life, a new report suggests restaurant values themselves are also soaring. The latest BizBuySell Insight Report found that the value of U.S. restaurants being sold increased 51 per cent year-over-year in the […]

2022 Raise the Bar report reveals uneven liquor policy landscape

Restaurants Canada’s fourth Raise the Bar report has graded each province on how industry-friendly their liquor policy landscape is for bars and restaurants. It found that Alberta scored the highest, while Manitoba and Saskatchewan were among the worst. This year’s special COVID-19 edition of the report highlights how liquor laws and regulations are helping or […]