Canada’s Food Price Report 2022 predicts unprecedented spike

The pandemic has already raised costs in foodservice and beyond, wreaking havoc on supply chains and food availability. And Canadians are about to start paying a whole lot more for food, according to Canada’s Food Price Report 2022. The guide, released on December 9, is published annually by researchers with Dalhousie University, the University of Guelph, […]

Restaurant gift cards set to be a popular stocking-filler

Customers have shown their loyalty to and support of local restaurants throughout the difficult circumstances of the pandemic, and that looks set to continue this holiday period. The U.S. National Restaurant Association estimates that nearly two-thirds of consumers hope to receive restaurant gift cards for presents this winter. New research from the NRA found that 62 […]

Delivery aggregators & the costs of convenience

A new report has shed light on the extended effects of the pandemic on food delivery aggregators and third-party delivery apps. The inaugural The Digital Divide, Aggregators: The Cost Of Convenience, a collaborative PYMNTS and Paytronix report, examines the spending habits of restaurant customers in the U.S. It found that many consumers came to rely […]

Have we seen the death of the takeout lunch?

For decades, many restaurants and food retailers have done great business at lunchtime, due in no small part to the vast influx of workers stepping out of their office and into a foodservice establishment, whether that is full-service, quick-service, or grocery store. That daypart, naturally, was near-eradicated during the height of the pandemic given the […]

Transparency, affordability & sustainability top food priorities for Canadians

Canadians are keen to see improvements to the country’s food infrastructure, and their key focuses are on transparency, affordability, and sustainability. That’s according to new research from the Canadian Centre for Food Integrity’s (CCFI’s) 2021 Public Trust Research Report, which shows that the proportion of Canadians who felt Canada’s food system is headed in the right direction has […]

Restaurants can capitalize on soaring consumer confidence

By Asad Amin I am a devout foodie. My weekend plans, at times, revolved around which new restaurants had opened in the city or which old haunt I had been craving for a while. Over the past year-and-a-half, that shifted to takeout, delivery, and very few dine-in occasions. As soon as my family and I […]

Operators remain divided on vaccine regulations

Vaccine regulations truly are dividing opinion in foodservice. Many restaurant operators do not agree with the new vaccine regulations including mandated proof of vaccination, and while plenty are willing to put up with the measure to safeguard the future, there are still concerns from a significant proportion of operators over a potential long-term adverse effect […]

Understanding loyalty programs in the pandemic age

Several key lifelines emerged for restaurants and other foodservice operations during the worst of the pandemic, from online ordering to curbside pickup and delivery and contactless payments. Another prominent trend was recognition of the importance of loyalty programs. Loyalty programs not only create a lasting connection between patrons and a restaurant and/or brand, but they […]

Second Harvest shares Canada’s Invisible Food Network report

Canada’s largest food rescue organization, Second Harvest, and Value Chain Management International have released a new report titled “Canada’s Invisible Food Network”. The report found that there are over 61,000 non-profit organizations in Canada providing food at no or low cost to people in need, compared to the 15,344 grocery stores in this country. If you […]

Testing high-touch surfaces in grocery stores for COVID-19

By Maleeka Singh, Lawrence Goodridge, Maria G. Corradini, Robert Hanner, and Steven Newmaster As the COVID-19 pandemic wears on, and the virus continues to circulate, the transmission risks of everyday interactions may become an ongoing concern. A recent study at the University of Guelph looked at the risk of COVID-19 exposure from high-touch surfaces within […]