Sustainability practices that restaurants can learn from hotels

By Peter Dougherty Adopting sustainability practices is important for restaurants to stay relevant, and there’s a lot to be learned from hotels. Getting away to a hotel is the ultimate luxury for most people: with the big, comfy bed and crisp white sheets, and leaving towels behind to be “magically” replaced with fresh, clean versions. […]

How ChatGPT can optimize restaurant staffing

By Matt Parkin As a restaurant manager, one of the key challenges is hiring and training staff efficiently and effectively, and ChatGPT is a tool that can help. In today’s fast-paced restaurant industry, finding ways to save time while preparing staff to handle various situations is crucial to success. One innovative tool that can greatly […]

Restaurants are branching out, developing new revenue streams

As restaurants continue to search for ways to find success amid inflation and labour shortages, many are exploring new revenue streams to boost their bottom lines and avoid raising menu prices. In fact, only 23 per cent of restaurants plan to increase their prices, even though 85 per cent of Canadian customers say they would […]

Consumers raise hygiene standards for restaurants

These days, consumers are looking for higher levels of hygiene from the businesses they frequent, including the restaurants they visit. In the past, a quick swipe of the table with a damp cloth did the trick for many, but consumers now want to feel like they are entering a safe and sanitized environment when they […]

Leading your restaurant with strategic clarity

By Doug Radkey Being a leader isn’t easy. It takes a multitude of characteristics to become an innovative, collaborative, and successful leader. Goal-setting, decision-making, and massive amounts of action are vital to rise to the top and it requires vision, self-awareness, collaboration, communication, optimism, and adaptability to lead a team. As a leader, you will […]

Restaurant management pay rising along with turnover

While the ongoing conversation around the restaurant staffing crisis has largely focused on kitchen staff and hourly front-of-house team members, it’s worth remembering that the challenges are also felt by restaurant management.  As kitchen and dining room staff turnover increased dramatically throughout 2021, so did that of restaurant management positions. In both limited- and full-service […]

7shifts launches free online restaurant management academy

Restaurant management has always been testing work but in today’s age, it’s an incredibly challenging job. Balancing staff requirements, food costs, and other operational concerns alongside the need to maximize revenues to retain often razor-thin margins is no enviable task. Thankfully, Canadian-based team management company 7shifts has released its new 7shifts Academy, described as a […]

OpenTable releases major updates to its flagship GuestCenter restaurant management product

Press release New seating types, such as bar-side and outdoor dining, and defining shift periods, give restaurants ultimate flexibility over how they run service OpenTable, the world’s leading provider of online restaurant reservations, has announced details of major updates to its flagship restaurant management product, GuestCenter. Designed to focus on availability and customization of the […]