Kitchen equipment monitoring for enhanced operational efficiency

By Madan Kanala In recent years, the landscape of multi-unit food service operations has been plagued by financial volatility. Despite a resurgence in consumer dining habits post-pandemic, these businesses continue to encounter unique hurdles. Escalating food and beverage inventory costs pose significant operational challenges in the kitchen, exacerbating thin profit margins amidst persistent battles against […]

Essential resources for restaurateurs

By Dawn Castell As restaurant owners navigate the dynamic landscape of the food service industry, access to comprehensive resources is essential for optimizing operations, enhancing customer experiences, and driving profitability. From streamlining order processing to managing inventory and marketing efforts, leveraging the right tools and support systems can empower restaurant owners to thrive in a […]

Flood insurance: a safety net for restaurants

By Dawn Castell In the dynamic world of the restaurant industry, unforeseen disasters such as floods can pose a significant threat to business continuity and financial stability. Floods, often unpredictable and devastating, can result in extensive damage to property, equipment, and inventory, leading to substantial financial losses. Obtaining flood insurance can be a business lifesaver […]

Beertown is thriving with vision, mission, and values that put people first

By Jessica Brill The foodservice industry has spent the last few years in recovery mode amid supply chain disruption, inflation, and labour shortages, but some restaurants have found a way to thrive through it all. By focusing on relationships from the top down, prioritizing staff, and strengthening partner relationships, Beertown continues to grow, providing guests […]

How to use territory management to improve your restaurant sales

By Dawn Castell Is territory management part of your restaurant strategy? For restaurateurs, the way we navigate and oversee our territory can affect our success or failure. It’s more than just selecting a successful spot to set up shop; it’s about intimately connecting with the local community and ensuring that our brand is clear in […]

The evolution of QSR loyalty programs

Today’s crowded marketplace means there’s fierce competition for restaurants to stand out and cultivate customer loyalty. With the average consumer belonging to 16.7 loyalty programs, how can you make yours special, add value, and have it work for your business? Loyalty programs are not a new invention, but these days, we are seeing them evolve, […]

Make your restaurant an occasion destination

Diners often spend special moments like birthdays or anniversaries at their favourite restaurants, so becoming an occasion destination means your guests associate you with some of the important milestones in their lives. This not only builds relationships with your clientele and boosts loyalty, but it may also help your bottom line by filling those tables […]

Use technology to get more Gen Z diners into your restaurant

Restaurant operators are always looking for new ways to connect with their customers to engage and encourage return visits. From your website to your loyalty program, looking at real data is the best way analyze who is visiting, how often, what they are ordering, how much they are spending, and more. Getting specific on generational […]

Sustainability is on the menu for many QSRs

Sustainability continues to be at the top of consumer lists as they support their favourite businesses, and restaurants are no exception. Diners are looking for restaurants that are striving to lower their carbon footprints, and they’re even willing to pay up to 10 per cent more in those establishments. What does sustainability look like to […]

Getting your loyalty program up to date

With the continued inflation and restaurant costs, does your loyalty program still offer value to your customers and make sense for your business? As your customers’ and your restaurant’s needs change and evolve, so, too, should your loyalty program. And while those changes are not always well received initially, it’s important for restaurants to maintain […]