A customer deciding where to buy lunch is thinking about what is nearby, what sounds good, what is easy to order, and whether there is a deal waiting in an app. In foodservice, loyalty often comes down to a small moment of convenience: the coffee ordered before work, the lunch spot near the office, the […]
Is breakfast the most important meal of the day? Even though dinner typically tops restaurant traffic, studies shows that morning visits can be a key revenue driver, accounting for 29 per cent of all visits. With more and more commuters headed back to the office, some QSRs have recently added breakfast or have switched up their […]
By Owen Juarbal Most operators closely track food costs and other expenses, yet few know when their kitchen knives were last properly sharpened – and that can be an expensive blind spot in a year when more than a third of Canadian operators are running at a loss or breaking even. While nearly every other […]
September is a month of transition for many restaurant operators, as student employees return to school, traffic levels decline for the fall season, and patio space is no longer in such hot demand. Operators can become overwhelmed with these seasonal challenges, and a fresh approach can help get a better handle on fall operations. Here […]
By Emma Balment In a market where the dining room increasingly belongs to the consumer, winning the off-premise will become just as important as winning the dine-in one for today’s restaurant operators. Traditionally in Canada, the majority of orders were consumed at the restaurant, whether full-service or quick-service – but things have changed. Years ago, […]
By Mia Barnes As an operator, when your signature house-made kombucha or cold brew becomes a customer favourite, success can bring an unexpected challenge: how do you keep up with demand without compromising the quality that made it popular in the first place? For restaurant owners ready to scale, the choice between expanding in-house production […]
Celebrating monthly food holidays allows guests to be treated to something unique, can attract a new group of visitors, can give staff something to look forward to, and can help you get attention from first-timers. Here are some of the September food holidays you could choose to celebrate: September 5: International Bacon Day Everybody loves […]
Despite increased coverage in recent years about the growth of mocktails, Dry January, and a decline in alcoholic beverage sales, it appears that alcoholic beverages are making a comeback. According to Technomic’s recent Ignite Menu report, adult beverage mentions for the Top 200 Canadian chains grew eight per cent from Q2 2025-Q2 2026. And though […]
By Jose Chavez For many restaurants, coffee is treated as a simple add-on; it’s poured at breakfast, served after dinner, or offered as a standard beverage alongside the menu. But a well-planned coffee program can do much more than complete a meal – it can increase average order value, encourage repeat visits, create new revenue […]
By Emma Balment Today’s restaurant operators and suppliers are operating in what is being described as ‘The Endurance Economy.’ Cost of living is the top issue facing Canadians today. Price has become the determining factor for purchase, and consumers are predominantly pessimistic about both short and long-term financial wellbeing. There is hope on the horizon […]
