Top tips for minimizing restaurant expenses

By Charli Tanner Everyone is feeling the financial pinch, and with restaurants facing rising food, utility, and labour costs, they are keeping a close eye on their profit margins. Reports at the end of 2023 revealed that rising costs meant one-third of Canadian restaurants were operating at a loss, highlighting the need for reducing expenses […]

Preparing for the future of AI in restaurants

By Mo Chaar Restaurants across the country are facing a triple-threat of challenges: inflationary costs, labour shortages, and pandemic debt – and many are struggling to stay afloat. According to Restaurants Canada, only half of restaurants are profitable, with one-quarter of its members worried they won’t survive another year. While a portion of the hospitality […]

Maximize your margins with suggestive selling

Suggestive selling is something restaurants have been practicing for years, but in today’s economy, it may be an even more valuable asset. Research shows that restaurants that master suggestive selling can up their sale averages by 30 per cent, while also boosting customer loyalty. 73 per cent of diners say that their experience relates to […]

Overcoming technology adoption hurdles can save restaurants time and money

By Jason Wagenaar Technology can help with many of the current challenges facing the restaurant industry, from staffing to inflation (the cost of goods and menu prices) to increased competition, and difficult-to-navigate supply chains. With nearly half of Ontario’s restaurants operating at a loss or just breaking even and profit margins shrinking, many restaurant owners […]

Lower wait times to raise your restaurant’s revenue

As a restaurateur, prioritizing your guest experience is vital in garnering return visits, and longer wait times could be hindering your restaurant’s success. Nobody likes waiting, and your diners are no exception. In fact, a study of 94,000 diners found that the revenue of a popular restaurant increased by 15 per cent when wait times […]

7 ways to upsell your customers

By Mark Plumlee To maximize the success of your business and get the most out of every transaction for your restaurant, your servers need to know how to upsell.   As any salesman worth his salt will tell you, upselling is an effective way to increase boost your profits and get customers taking you up […]

The importance of workplace safety in hospitality

By Yasmine Mustafa The hospitality industry can be very lucrative for people at all levels of the business. However, many companies in the industry struggle to comply with the workplace safety and health standards required of them, something that has taken on increased importance against the pandemic backdrop. Ultimately, lack of compliance can lead to […]

Canada relaxes Temporary Foreign Worker Program to help ease labour constraints

Canada has announced important changes to the Temporary Foreign Worker Program under the Workforce Solutions Road Map with the intention of lessening the impact of labour shortages on businesses in heavily affected industries. One of those industries is foodservice and food manufacturing. Operators will be granted more efficient and effective access to this crucial program. […]

How various operators are tackling staffing challenges

RestoBiz spoke to four owners and operators about the continued effect of the pandemic on labour 21 months into the COVID-19 pandemic and foodservice operators are far from out of the woods. Whereas the first year of the pandemic was characterized by panic, shutdowns, layoffs, and other evolving measures, staffing challenges have been a major […]

Navigating the vaccine passport rollout

By David Hopkins The vaccine passport has now rolled out in Ontario, and with it comes increased uncertainty and complications for restaurant operators, who have already faced incessant turmoil and scrutiny over the past year and a half. While the details of the vaccine passport and its enforcement vary from province to province, the gist […]