Navigating the vaccine passport rollout

By David Hopkins The vaccine passport has now rolled out in Ontario, and with it comes increased uncertainty and complications for restaurant operators, who have already faced incessant turmoil and scrutiny over the past year and a half. While the details of the vaccine passport and its enforcement vary from province to province, the gist […]

Staff management doesn’t have to be complicated

In 2021, running employee operations is so much more than just shift scheduling, but solutions like BarSight Restaurant Systems are here to help. Running a restaurant or other foodservice establishment is very different from a typical 9-5 operation. Even before COVID-19, the scope of responsibilities that operators have to juggle on the staffing side alone […]

The hiring dilemma: Luring restaurant workers amid pandemic damage

Foodservice is facing a staffing crisis as many laid off workers show understandable reluctance to return. So what can operators do? By Tom Nightingale It’s been well-documented that the effects of the COVID-19 pandemic on tight-margin industries like foodservice and hospitality were particularly devastating as closures and numerous restrictions have affected the last 16 months. […]

Unwanted Guests: How to keep pests out in the cold

By Alice Sinia, PhD When it comes to the right recipe for pest protection in your restaurant, so much depends on your staff’s knowledge of the pesky critters. For the most effective pest management program, your employees need to understand their role, including how they can be vigilant and observant. The best pest management comes […]

How staff training and technology can help you better manage the cost of labour

By John Clausen In the service industry, people seem to have the greatest impact on costs and on revenue — costs such as the efficient use of resources and providing high-quality service at a reasonable price; and revenue generated by repeatable business and positive customer referrals. Technology, meanwhile, can also be used to enhance the […]