Conducting interviews to hire the best candidates

By Matt Parkin When you’re building your restaurant team, attracting enough quality candidates to your job posting is only half the battle. Once you’ve met the prospective employees, selecting the right candidates to hire from your interviews can be equally challenging. Here are some considerations to get the most out of the interview process and […]

Technology helps address staffing shortages and inflation

As we continue to navigate staffing shortages and inflation, the hospitality industry is adopting technology tools to help deliver exceptional guest experiences. According to Lightspeed’s 2022 Global State of the Hospitality Industry Report, businesses are getting creative with tech solutions to stay afloat and get ahead.   Staffing shortages With 50 per cent of businesses […]

Vaulting the staffing hurdles to find a way forward

By David Hopkins The restaurant industry is facing a significant crisis: staffing. It’s a trend that has been particularly exacerbated over the last several months and, unfortunately, shows little sign of vanishing soon – foodservice operations across the country are struggling to find, hire, and retain staff. ​So, why is this happening, and what can […]

Restaurant success through the pandemic and beyond

If the foodservice industry has learned anything in recent years, it’s that resilience and creativity can mean the difference between success and failure. The restaurants and managers who were able to forge a new path, pivot, and try new things are still standing today, despite continued labour shortages, inflation, and supply chain delays.   Restobiz […]

5 strategies to improve retention in your restaurant

By Matt Parkin Keeping top talent is essential for the success of any restaurant, so focusing on retention is key. High turnover can lead to reduced efficiency, lost productivity, and a negative impact on customer satisfaction. By implementing effective retention strategies, you can keep your best employees engaged and motivated, and improve the overall performance […]

Is employee burnout hurting your business?

Following the last few years of struggling to remain open, pivoting their business models, handling supply chain delays, tackling labour shortages, and managing food inflation, it’s safe to say that many in the foodservice industry are experiencing burnout. Despite adding 74,000 foodservice jobs in the summer of 2022, 65 per cent of operators report still […]

Automated scheduling is a must for your busy season

By Kris Edwards Restaurants and bars across Canada are prepping for a busy season in the face of many challenges, from labour shortages to the rising cost of ingredients like lettuce. In June 2022, there were 171,715 job vacancies in the foodservice industry, triple the amount of pre-pandemic levels. As a result, restaurant operators are […]

Restaurant staffing tips for the holidays

By Matt Parkin Restaurant staffing can be a challenge at this time of year. With the supply chain slowdowns, rising menu prices, and the holidays fast approaching, you can’t afford to have your restaurant understaffed. The problem is that the labour market is tight and unemployment is low so there isn’t a huge pool of […]

How effective scheduling can help reduce your restaurant costs

For restaurant owners, finding ways to cut costs amid ongoing labour shortages and inflation is the name of the game, and focusing on staffing and effective scheduling can put you in a position to protect your margins. Building a schedule means looking at demand, costs, wages, and availability. It’s a daunting task, but it’s better […]

5 strategies for your restaurant in today’s labour market

By Matt Parkin It’s not easy being a general manager or a head chef and dealing with supply chain shortages, rising food and menu prices, and a tight labour market. Here are five strategies to help you fill your open positions faster so you can focus on other important aspects of your role. Level your […]