Canada’s single-use plastics ban “singles out” foodservice

Canada’s single-use plastics ban, which has been on the cards for years and slowly but surely gathering momentum, is set to take final effect before the end of the year. On June 20, the government of Canada published final regulations to prohibit “harmful” single-use plastics, with a ban on manufacturing and importing most of these […]

DoorDash releases 2022 online ordering trends report

The restaurant industry has dramatically changed since the onset of the COVID-19 pandemic, and online ordering trends such as delivery and takeout continue to see massive growth worldwide. In Canada, off-premises consumption has experienced 27 per cent year-over-year growth in same-store orders, according to DoorDash. The delivery company and Restaurants Canada have partnered up to […]

Diners willing to pay premium for sustainable takeout

Sustainable food is increasingly a focus of discussion for the food industry and the general public, and it seems it is top of mind for diners when it comes to ordering takeout, too. According to Deliverect data cited by Restaurant Dive, more than four in 10 (43 per cent of) diners would be willing to […]

Quick-service restaurants are shrinking — by design

Digital is the present and the future for quick-service restaurants, and many major chains are refocusing on smaller physical footprints to increase efficiencies and maximize that potential. Tim Hortons’ U.S. restaurants are getting smaller in an attempt to make the most out of a smaller space and speed up build times, said José Cil, CEO of […]

2021 Canadian restaurant online ordering trends

After a challenging couple of years, restaurateurs have learned how to adapt to keep their doors open and their businesses thriving. The rise of off-premise dining and third-party delivery point to online ordering as a key component of engaging today’s customers with the convenient, fulfilling experiences they crave.  A new report by DoorDash, 2021 Restaurant […]

Takeout’s toll on restaurant workers, packaging

Takeout has surged in popularity throughout the pandemic. But while the customers are happy and restaurants are surviving, what is the toll on restaurant workers? In tandem with a combination of factors, including dining rooms being closed for long periods, increased technological adoption, and customers’ desire to both continue supporting local restaurants and also attain […]

Restaurant takeaways: what we learned from takeout

By Mo Chaar Closures and restrictions during the pandemic left many restaurants in dire straits in 2020 as they fought to retain customers and reach new audiences. In many cities, the fact that offering takeout and delivery was the only means of service forced restaurants to pivot quickly and develop new and creative ways to […]

The lasting changes and passing fads of COVID-19

By Mark Plumlee COVID-19 brought massive, sweeping changes to the restaurant industry. Now, with the vaccine rollout well underway and provinces continuing to reopen their restaurants, one giant question remains unanswered. Looking at some of the many shifts restaurant operations have seen over the past year, which ones will turn out to be passing fads? […]

Predicting post-pandemic food consumption trends

A new report from Deloitte assesses what the future could look like beyond the pandemic when it comes to Canadian food consumption trends. “The conflicted consumer: 2021 food consumer survey” report concludes that beyond the COVID-19 pandemic “food retailers will need to continue demonstrating authenticity, empathy, transparency, and genuine commitment to their communities, the wider world, […]

Digital takeout orders predictably soar during pandemic

It will come as little surprise to most that the number of digital takeout orders has soared during the COVID-19 pandemic. But new research from the NDP Group has lifted the lid on just how big the spike has been. Digital ordering was a life-saving avenue for many restaurants and foodservice operators across North America […]