While off-premise dining really took off during the pandemic, it’s a trend that’s here to stay. Making up about 75 per cent of all restaurant traffic, accounting for 58 per cent of quick-service and 41 per cent of full-service sales, takeout and delivery are an important part of restaurant operations. Maximize your margins for off-premise […]
Today’s consumers are busy, and they are looking for more convenience from their favourite restaurants, as the foodservice landscape continues to evolve. Digital convenience continues to be a priority for diners as their lives remain busy and time stays scarce. Studies show that 54 per cent of Canadian consumers prefer ordering food delivery through third-party […]
Thanksgiving is right around the corner, and your restaurant can get in on the celebrations. Whether it’s takeout or in-restaurant dining, holidays provide operators the opportunity to stand out and build the bottom line. Last year, about 32 per cent of people planned to order food for Thanksgiving and about 17 per cent planned to […]
By Eric Brass In today’s increasingly eco-conscious world, the restaurant industry faces significant challenges related to waste management. The sheer volume of waste restaurants generate, from food scraps to single-use plastics, impacts the environment in many ways. Restaurants are responsible for over 338 million tonnes of global food waste annually. This waste also imposes additional […]
As takeout and delivery remain popular options for diners, top trends are emerging that operators can capitalize on as they try to boost sales and engage off-premise customers. From technology to sustainability, timing, and delivery, off-premise dining can be a successful revenue generator for restaurants that get it right. Technology AI has emerged as an […]
Consumers are looking to connect with businesses that align with their values and sustainability is top of mind for many diners who want to see greener practices from their favourite restaurants. Studies show that 66 per cent of consumers take sustainability into consideration when making a purchase, and diners are willing to pay up to […]
By Brittain Brown There’s been a noticeable change in consumer habits across Canada in the post-pandemic landscape. Fueled by a rise in ghost kitchens, third-party delivery apps, and surging inflation impacting supply chains, we’ve seen the emergence of a new consumer archetype: the “hermit consumer,” marked by those who prioritize comfort and convenience by ordering […]
As off-premise dining stays popular among consumers, operators can differentiate themselves and raise the bar on the customer experience with a better online ordering system. According to TouchBistro’s 2024 Diner Trends Report, 31 per cent of Canadians are ordering delivery and takeout every week, and that’s up from 25 per cent in 2022. Today, online […]
Even as dine-in traffic continues to pick up, demand remains high for off-premise dining. From delivery to drive-thru, studies show that 43 per cent of full-service restaurants accounted for more off-premise business in 2023 than five years ago, and 26 per cent of operators plan to add more options to their off-premise offerings this year. […]
With takeout and delivery still more popular than dine-in restaurant visits, customer tastes have shifted this past year, with consumers embracing unlikely food pairings and strong flavours for their off-premise orders. Food delivery order revenue is expected to grow at an annual rate of 12.3 per cent until 2027, so it’s a market worth examining […]
