Improving hospitality through customer service training

By Corey T. Nyman What is at the core of delivering superior customer service and welcoming hospitality for our guests? A good answer would certainly include training and the implementation of systems, being consistent and providing each and every member of our teams with the tools they need to deliver on the service quotient. At […]

Your team: the most important investment you’ll make this year

By Matt Rolfe Technology and innovation have dramatically changed our industry over the last decade and the reality is that the rate of change is accelerating faster than ever before. Whether it is ordering from a touch screen at a McDonald’s, the rapid expansion of online reservation systems, or opting to train and induct staff […]

Rogers Place Food and Beverage Team unveils new menu

Press release Local tastes, wide variety, greater accessibility highlight Rogers Place culinary offerings The Rogers Place Food and Beverage Team has unveiled the robust lineup of dining options for Rogers Place that will transform the culinary experience for hockey fans and concert goers alike. With modern cooking equipment, ample kitchen space and the latest amenities, […]