In 2022, high-tech solutions can help deal with disruptions

By Laurent May In the business and tech worlds, the word “disruption” gets tossed around a lot — usually with positive connotations, as when a new innovation changes an industry for the better. The world in general has seen major disruptions over the past couple of years, and not always the good kind. As has […]

Reporting functions: Restaurants’ unsung hero

By Mo Chaar The restaurant industry has faced several setbacks over the past year and is still fighting for survival. Pursuing expansion across regions can seem like an impossible task in the current climate. However, there is a facet of restaurant operations that is typically underutilized and can aid growth – reporting functions for data […]

PayFacto acquires iShopFood, launches integrated solution for restaurants

Canadian integrated payment technology provider PayFacto is expanding its portfolio with the acquisition of iShopFood Inc., a Québec-based company specialized in online ordering software solutions for the restaurant industry. A press release says the transaction will enable PayFacto to complement its current product and service offering with innovative all-in-one solutions for in-restaurant and online ordering, […]

Creating sustainability in foodservice, one download at a time

By Sylvia Tomczak It’s ugly, it’s been sitting in the fridge for too long, it’s one of too many purchased. These are just some of the factors that contribute to the ever-rising amount of food waste happening both nationally and globally. But what if apps were the solution to the ever-growing issue of sustainability? Roughly […]

Restaurant robotics: it’s time to get used to automation

Technology and innovation are nothing new in foodservice and have come more sharply into focus during the pandemic. It seems that restaurant robotics may be the next step. The continuing labour shortage in the industry is pushing many operators to think outside the box when it comes to their operations. Restaurants are increasingly leaning on […]

Labour shortages: How tech, integration & data can help

By Mo Chaar The ongoing labour shortages continue to affect restaurants across the country. Currently, 80 per cent of foodservice operators are having difficulty hiring kitchen staff and 67 per cent are having trouble filling front-of-house positions. As a result, restaurants across the country are resorting to cutting their open hours short and slimming down […]

Cashierless coffee shops: a natural progression?

The unprecedented climate of the last couple of years has expedited the technological advancements that were already being seen in foodservice. Technology is being increasingly utilized to make operations more efficient and to meet the enhanced needs of the consumer in a world when convenience and physical health and safety are top of mind. Now, […]

Bar Connect: Automating restaurant operations for the new world

Restaurant and bar operators are faced with an increasing need to streamline their operations better than ever before. At a time when the margins have become thinner and the pressure has become more intense, let Bar Connect take some of the load. Bar Connect is a tool that helps operators create a safer space, reduce […]

Is tech the key to solving the restaurant labour crisis?

By Laurent May Overall, the state of Canada’s labour market is looking good, which points to an economy on the rebound from the worst impacts of the COVID-19 pandemic. In September, according to recent figures from Statistics Canada, employment reached pre-pandemic levels for the first time. This is great news in general, but a closer […]

7shifts launches free online restaurant management academy

Restaurant management has always been testing work but in today’s age, it’s an incredibly challenging job. Balancing staff requirements, food costs, and other operational concerns alongside the need to maximize revenues to retain often razor-thin margins is no enviable task. Thankfully, Canadian-based team management company 7shifts has released its new 7shifts Academy, described as a […]