When it comes to customer experience during COVID-19, some restaurants had established services already in place but others have had to start from scratch.
Canadian food service operations have faced numerous challenges during the COVID-19 pandemic. Consulting firm fsSTRATEGY outlines some takeaways.
From wearable tech to robot baristas, technological innovation is stirring things up in the beverages sector By Mike Kostyo New technologies have a way of seeming futuristic, even ridiculous, one day and indispensable the next. Looking back to just a decade ago, it’s hard to believe we had yet to meet Amazon’s Alexa or gotten […]
How to improve customer experience, capitalize on new opportunities, and implement innovative technologies By Doug Reifschneider and Rich DePencier Even in this challenging time for the industry, restaurants are finding innovative ways to better serve the needs of their customers. They are evolving at breakneck speed to keep up with constantly changing rules and regulations, […]
How technology is helping the quick-service restaurant sector thrive amid social-distancing guidelines, especially in its application to drive-thrus.
Press Release Food innovation has arrived in Whitby! On Dec. 9, a ribbon-cutting ceremony was held at Ontario Shores Centre for Mental Health Sciences as they welcomed their newest food offering, PizzaForno. A revolutionary automated pizza oven (a.k.a. pizza-vending machine), PizzaForno is located in the Lakeview Cafeteria, and will offer patients, guests and staff freshly […]
Press Release Koomi announces its strategic partnership with Helios Retail Consulting Ltd. as their go-to-market partner for all on-site installation, support, setup and customer success for North America. “As Koomi expands its reach across North America in its offering to quick-service restaurants, Helios brings great value to offer on-site support to ensure that customers have […]
Press Release Lightspeed, a leading provider of omnichannel point of sale software, solutions and support systems for nearly 57,000 independent retail and restaurant locations worldwide, today announced that founder and CEO, Dax Dasilva, will speak at Slush, the premier international startup and technology event held annually in Helsinki, Finland. Dasilva will be featured in a […]
Press Release Deliverr launched its fast liquor delivery, grocery delivery and takeout delivery service to residents of Calgary. With service already in Regina, Deliverr’s latest expansion into Calgary makes it the second city to launch in. Deliverr.ca is a Canadian on-demand service for daily items that delivers customers’ orders in as little as 45 minutes. […]
By Liz Teordini If you are a professional in Canada’s restaurant and foodservice industry, chances are you’ve got a lot on your mind. While the myriad, everyday worries of running a restaurant are as diverse as the restaurateurs dealing with them, a recent study found that three concerns in particular, sustaining growth, maintaining cash flow […]