Contactless solutions a win-win for consumers and businesses

By John Kelly There’s no question that the coronavirus pandemic — along with the accompanying lockdowns and restrictions — forced brick-and-mortar businesses, from retailers to restaurants, to find new ways to serve their customers and spurred a wave of innovation across many industries.  As the coronavirus vaccine rollout expands, COVID-19 cases and deaths largely continue to drop, […]

Retaining the divided attention of post-COVID QSR customers

Quick Service Restaurants face an uncertain future. Here’s how they can win in a digital marketplace with customers staying at home. By Peter Klayman With the pandemic altering the definition of “normal” across industries, Quick Service Restaurants (QSR) have been amongst the fortunate few able to stay afloat. While foot traffic to fast food and […]

Contactless transactions surge in Canada during pandemic

Many foodservice trends have emerged or at least accelerated during the COVID-19 pandemic, and among them is the increasing volume of contactless transactions. As consumer behaviour has dramatially shifted in line with both preference and necessity over the last 12 months, far more Canadians are shopping online. Those who are still heading to bricks-and-mortar establishments […]

Square for Restaurants launches in Canada to help recovering industry

Resilience has been the backbone of the Canadian food and beverage industry in recent months, as it adapts to COVID-19 restrictions. Now, restaurants across Canada can leverage the power of even more Square tools to their advantage and ever-changing needs. Launching in Canada, Square for Restaurants is an all-in-one specialized point of sale that brings […]

Bringing foodservice operations into the 2020s

Integrated POS solutions like Lightspeed offer success for operators in the current climate, but the ability to pivot is also vital.

Mobile apps becoming a key focus for small businesses

A survey suggests one-third of small businesses currently have mobile apps, but 41 per cent plan to build one to support future growth