By Evelyn Long Making changes to your restaurant this year provides the opportunity to improve efficiency and keep people coming back for more. It is easy to waste time in the kitchen or on the dining floor, but streamlining operations ensures everything runs smoothly and keeps customers happy. Here are a few suggestions for modifying […]
Labour is one of the highest restaurant expenses, accounting for between 25 and 35 per cent of total operating costs, and it is a challenge to manage these costs (among everything else) for many of today’s restaurateurs. From hiring to training, scheduling, and retention, managing labour costs is a challenging endeavour for many operators. However, […]
By Laura Henry With nearly three-quarters of Canadians planning to travel more domestically and spend more time at local bars and restaurants within Canada this summer, there are several hospitality trends to note that can help businesses make the most of the season. Seamless integration of online and in-store experiences According to the 2025 Future […]
New School Foods, the Toronto-based food manufacturing and technology company behind the world’s first plant-based salmon, has announced the formation of NS/TX Industries Inc. (“NS/TX”), an expanded company that will house the proprietary manufacturing technology platform, the New School Foods™ consumer brand, and manufacturing operations. NS/TX’s patented scaffolding process is the first to use directional […]
Customer loyalty can make or break a restaurant’s success by increasing visits, growing revenues, reducing marketing costs, and providing predictable income. Building a loyal customer base with email marketing can be a significant time investment, but it’s one that pays off in the long run. 88 per cent of people open their email every day, […]
By Madan Kanala In the competitive world of multi-unit restaurant operations, achieving and maintaining operational excellence is paramount. One of the most reliable ways to gauge this excellence is through store-level economics. By focusing on each location’s financial health and performance, restaurant operators can gain invaluable insights into their business’ overall success and efficiency. There […]
Geofencing is a marketing tool using GPS tracking that’s designed to target specific geographic areas to deliver personalized, location-based content to the audience. This could include anything from announcements to special offers or incentives from restaurants to local customers. There are several ways that restaurants can use geofencing to analyze traffic data and patterns, increase […]
From loyalty programs to social media, apps, and more, restaurant technology is constantly moving forward. But as that technology evolves, so should your marketing strategy, and mobile games are one of the newest ways that businesses are reaching their customers. How can mobile game marketing help restaurants raise revenues? Reach a new audience Many restaurants […]
By Scott Mitchell As Canadians continue to navigate high inflation rates and re-consider their spending habits, there’s still a light at the end of the tunnel for restaurant owners and operators. In Q1, the restaurant industry saw visits increase by 11 per cent and spending increase by 18 per cent compared to the same period […]
By Doug George The foodservice industry continues to evolve, with constantly changing regulations and new technologies and innovations emerging all the time. As all sectors of foodservice rely on speed and efficiency when it comes to smooth operations, managers and operators are seeking equipment in 2023 that offers operational flexibility and can be convertible by […]
