Keep pests off the menu this winter

By Alice Sinia, Ph.D. As the weather cools, winter months can force unwanted pests inside to stay warm or to overwinter. Food, shelter and water attract pests, and your restaurant offers these resources. As these dirty, nuisance and destructive invaders seek relief from the cold, it’s important that you create a defense and prepare your […]

13 tips and tricks for developing an ideal business plan

By Katrina McKinnon Every entrepreneur starts their own business with only one goal: to succeed. However, a vast majority of business owners have absolutely NO clear idea about how exactly to achieve the desired success. If you are one of those who wants to enjoy a good reputation and run a popular restaurant, you must […]

How to run a better hospitality business

By Matt Rolfe Whether you’re part of a large national multi-site operation or a single location operator, the facts show that running a healthy and successful operation is simply getting harder with each month and year that passes. Costs are rising, great management and staff are increasingly difficult to find and even harder to retain, […]

What new restaurants need to know about Instagram

By Kate Engineer For a new restaurant getting set to open, once you have the business name and logo developed, your next step should be signing up for an Instagram account to secure your name and begin connecting to your community. Here are some common questions about Instagram answered so you can get started on […]

Online food ordering goes mainstream with delivery apps

By Sean Beckingham Food delivery services are becoming more popular in Canada, and we’re not just referring to pizza and Chinese take-out. Food delivery apps offer worry-free, hassle-free ways to get a wide range of meals from fast-casual places and popular restaurants. UberEATS entered the market back in February 2015, capitalizing on their successful Uber […]

Ontario protects employees’ tips and gratuities

Press release New rules start on June 10 Starting tomorrow, Ontario is making it illegal for employers to take employees’ tips and other gratuities, except in limited circumstances. Employers will also not be able to make deductions from tips for things like spillage, breakage, losses or damage. These rules affect employers and employees covered by […]

Video is on the rise in social media marketing

By Sean Beckingham If a picture says a thousand words, a video says 10,000 more. Using video comes with plenty of bene-fits but here are some basics you’ll want to keep in mind before you call “action!” According to the video marketing experts at Adelie Studios, 64 per cent of consumers are more likely to […]

Five ways to create a strong first impression with your outdoor signage

By Diane Chiasson You never get a second chance to make a good first impression. Your outdoor signage is much more than the name of your restaurant, it’s your customer’s initial encounter with your restaurant. Your restaurant sign is your advertisement! Your signage does much more than just announcing the name of your restaurant; it […]

Seven rules to successfully open a restaurant

By Diane Chiasson Opening a new restaurant from scratch is a lot more complicated than you think.  My parents had a restaurant together and later on, my mother opened a small bakery. From my years of helping hundreds of operators successfully start, different types of foodservice operations, and for those who are thinking of opening […]