Uber Eats introduces new features for Canadian restaurants

Uber Eats has become the latest third-party aggregator to introduce new features aimed at supporting its partnership with restaurants during the ongoing pandemic. As the pandemic nears the start of its third year, restaurants continue to see pickup and delivery grow and grow as a percentage of their business, as well as a sustained growing […]

New York City moves to protect food delivery workers

The New York City Council has approved a package of bills designed to strengthen protections for the city’s tens of thousands of food delivery workers. The legislation will give couriers more control over their routes and better access to washrooms and also gets the ball rolling on establishing minimum per-trip payments. In summary, the six […]

Uber Eats, Postmates follow DoorDash with tiered delivery pricing structures

Uber Eats and Postmates have followed the example of DoorDash by implementing their own tiered delivery pricing structures amid a continuing conversation over the validity and morality of delivery modes during the pandemic. The two delivery services this week announced new tiered delivery pricing that sees them offer 15 per cent, 25 per cent, and […]

Delivery companies sue New York City over permanent fee cap

It’s been an incendiary issue for months now amid the struggles of the pandemic, and the issue of third-party delivery companies in foodservice is threatening to come to a head south of the border. Delivery platforms DoorDash, Uber Eats, and GrubHub are leading a lawsuit against New York City over the city’s implementation of a […]

Hard Bargain: Third-party delivery may be costly, but restaurateurs can’t afford not to engage with it

By Jeff Dover Delivery is the fastest-growing segment in Canada’s foodservice industry. According to Ipsos Foodservice Monitor, delivery foodservice sales were $4.3 billion in Canada in 2018, an increase of 44 per cent over the previous year, with delivery now accounting for 8 per cent of QSR and 6 per cent of FSR meals. In […]