US restaurant hiring rebounding, wages flattening

New statistics from the U.S. Bureau of Labor Statistics suggest that amid the ongoing economic turmoil, the landscape is changing. Restaurants are finding room to hire more workers while wages are levelling out. The new data showed that restaurants and bars increased their pace of hiring in July, adding more staff than they did in […]

Ontario’s minimum wage overhaul sparks industry warnings

Ontario’s announcement that it will be raising the minimum wage to $15 per hour from January 1, 2022, and eliminating the liquor servers’ wage has sparked disbelief, frustration, and warning from the foodservice and hospitality industries. As part of its 2021 Fall Economic Statement, the provincial government announced on November 2 that it will introduce […]

How higher pay positively impacts customer service

With a labour shortage sweeping North American foodservice, the pay that restaurant workers receive, particularly the wages of hourly employees, is under review. New research suggests, rather unsurprisingly, that higher pay positively impacts customer service. Researchers at the Cornell SC Johnson College of Business compared restaurant reviews where the minimum wage has increased versus those […]

Seasonal hiring best practices

By Karen and Ross Horton It’s the most wonderful time of the year – time when business is booming. Thanks to the influx of spending and time spent by consumers out of the house running errands and shopping, restaurants face a busy season and a need for additional workers. With so many seasonal jobs available, […]

Ontario’s annual minimum wage increase came into effect on October 1

Press release Ontario is increasing the general minimum wage for the fourth consecutive year, which will bring the wage up to $11.60 on October 1, 2017. For liquor servers, the minimum wage increased from $9.90 per hour to $10.10 per hour. As a part of Ontario’s plan for Fair Workplaces and Better Jobs, the general […]