| Lead by example July 29, 2013 |
In the restaurant and foodservice industry, we always stress the importance of delivering great customer service. In order to ensure that your staff is capable of delivering a high standard of service, you must first lead by example by treating your staff as how you would like them to treat your customers, with respect, kindness and courtesy. A happy work environment will show through to your customers!
Courtesy of Diane Chiasson, FCSI, President of Chiasson Consultants Inc. a restaurant, foodservice and retail consulting firm in Toronto. Contact Diane at 416-926-1338 or email her at [email protected].
