Subway to launch North America loyalty program

Earn tokens for every visit and receive rewards, exclusive deals, surprises and more with the Subway MyWay Rewards Program at approximately 28,500 participating restaurants

Press release

Subway asked its most dedicated customers what they want from a loyalty program. They want a program that gives them flexibility in how they earn and redeem. They want more rewards, and a surprise or two. Oh, and they want a completely personalized experience. This March, customers will get just that with Subway MyWay Rewards.

More than a loyalty program, Subway MyWay Rewards will redefine choice and accessibility to Subway’s more than 37 million sandwich and salad combinations. The program will be a customized experience – from how customers join, earn and redeem, to surprise rewards and exclusive offers.

“We know time and money are important to our guests,” said Subway Chief Digital Officer Carissa Ganelli. “It’s important to us that we deliver a seamless, convenient experience to help our customers get what they want when they want it – and what they want is our delicious, nutritious, and affordable food.”

With an estimated 28,500 participating restaurants in Canada and the U.S.*, Subway MyWay Rewards will be the largest loyalty program for earning and redeeming rewards in the quick service restaurant industry.

Here’s how it works:

  • Easy Sign-Up
    • Join Subway MyWay Rewards through the Subway App, online or in-restaurant with a Subway card
    • Guests can earn rewards no matter how they pay via the Subway App, Subway Card, cash or credit
  • Flexible Earning and Redeeming
    • Earn four tokens per dollar spent; hit 200 tokens & automatically receive a $2.00 Reward
    • Tokens are applied to guests’ accounts with every purchase
    • Redeem $2.00 Rewards on any menu item: sandwiches, salads, cookies, drinks—you name it
    • Plus, guests will receive bonus token earning opportunities
  • Surprise Rewards
    • The more guests order, the more surprises they get, like free cookies, chips and more
    • Guests will also receive a birthday surprise, too

The new loyalty program will first launch in Canadian restaurants outside of Quebec beginning in March with a Quebec launch following in late 2018.

Subway MyWay Rewards is part of Subway Digital’s work to transform the customer experience through an Omni-channel approach, with the integration of the app, remote ordering and, in-restaurant kiosks.

For more information visit Subway.com, or like and follow us on FacebookInstagram and Twitter @SUBWAYCanada.

About Subway restaurants

Subway offers an alternative to traditional fast food, serving 7 million made-to-order sandwiches a day. Guests choose from 37 million combinations of quality proteins, vegetables, and bread baked daily. In Canada, franchise owners of the over 3,200 Subway locations are proud to be part of the communities in which they live and operate their businesses; providing more than 30,000 jobs to the local communities across the country.

The company, founded 52 years-ago by then 17-year-old Fred DeLuca and family-friend Dr. Peter Buck, is still a family-owned business with thousands of dedicated franchisees/entrepreneurs in neighborhoods around the world, providing easy access to vegetables, detailed nutrition, dietary, and healthy lifestyle information. This has been a priority for the Subway restaurants chain for many years.

*Number reflects the total number of Subway locations in North America, excluding Quebec, which will rollout Subway MyWay Rewards before the end of 2018.

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