Bringing it Together: How Business Process Management can help hotel operators

By Mark McGregor More than ever before, hoteliers need ways to increase their productivity and leverage technology for staff, customer and client communications. Events are getting more complicated, hotel guests more demanding and everything is getting faster. Business Process Management (BPM) can help hotels and airlines sustain innovation and optimize their operations to ensure the consistent delivery of better  customer experiences, ensuring ease […]

Parq Vancouver celebration extends beyond opening weekend

International resort destination ushers in new entertainment era in British Columbia Press release The word is out: Parq Vancouver is the place to be. The opening weekend festivities are stretching into a full week of celebration and exploration, and with the Harvest Moon offering a show to visitors on the sixth-floor outdoor Parq, visitors are quickly discovering the […]

The rules for designing a hotel restaurant

By Judy Henderson When staying at a hotel and on the look out for a good spot to eat, I always check with the concierge. If their reply is “we have a great restaurant”, that’s when I run a mile in the other direction.  Hotel restaurants tend to be buried on an upper level and […]

Urban Translations partners with Samsung Electronics to bring innovation to hospitality industry

Press release Multi-lingual digital menu software utilizes Samsung tablets in major hospitality venues Urban Translations, a digital menu software provider, has announced a partnership with Samsung Electronics that will enable guests to easily order menu items and amenities in any language on Samsung tablets in-room, at restaurants, and other entertainment venues. During a time when […]

Culinary Arts program prepares students for exciting careers around the world

Press release VIU Culinary Arts students find rewarding careers at Fairmont Chateau Whistler Vancouver Island University (VIU) Culinary Arts program graduate Perry Assu is living his dream. For fun, he snowboards down some of the finest slopes in the world at the Whistler Blackcomb ski resort and for work, he cooks up fine culinary creations […]

Toronto Marriott Bloor Yorkville invites you to the table at their redesigned Matisse Restaurant & Bar

Press release Bon Appetite! Get a taste of the world’s most delectable culinary trends without leaving the city at the recently redesigned Matisse Restaurant & Bar and newly unveiled “Greatroom” at the Toronto Marriott Bloor Yorkville Hotel. Globally inspired cuisine using fresh local ingredients and an artistic approach to food preparation is what Executive Chef Michael […]

David Spero, new executive chef at the Calgary Marriott Downtown Hotel

Press release The Calgary Marriott Downtown is pleased to announce that David Spero has accepted the position of executive chef for all of the property’s food and beverage operations including: catering for the newly expanded meeting space; ONE18 EMPIRE and the Calgary TELUS Convention Centre. In his new role, David will provide direction for the […]