Smart Serve Ontario provides free mental health services to hospitality workers

Smart Serve Ontario, a registered charity dedicated to responsible liquor sales and service practices, is taking a crucial step towards improving mental health in the hospitality industry with the launch of its new campaign “Smart Serve Cares.” Delivered in partnership with Not 9 to 5, a non-profit that advocates for the mental health of hospitality […]

A look at the mental health of today’s hospitality workers

By Jessica Brill The last few years have certainly taken a toll on the hospitality industry. However, some would argue it wasn’t all doom and gloom, as restaurants adopt technology and review operations to boost efficiency and their bottom lines. Perhaps even more importantly, the pandemic shone a bright and critical light on the working […]

Ontario Government strengthening wage protections for restaurant workers

The Ontario government is introducing legislation that, if passed, would put in place ground-breaking protections for more than 400,000 people in the restaurant and hospitality industry. The Working for Workers Four Act, 2023, includes updates to the province’s Employment Standards Act, which would ban unpaid trial shifts and make clear that employers can never deduct an employee’s […]