By Jessica Brill The foodservice industry continues to evolve, adapt, and grow as it responds to ongoing challenges such as labour shortages, mental health concerns, and the need for greater workplace diversity. As these important conversations take place, progressive steps are being taken toward more equitable representation for women. “Early on in my experience, I […]
By Jessica Brill The foodservice industry has been plagued with labour challenges for years, and while it was certainly highlighted during the pandemic, these days, many operators are still struggling to find the top talent they need. With today’s shrinking labour pool and high turnover rates, more than 60 per cent of operators do not have […]
Today’s foodservice and hospitality teams are facing so many challenges, from labour shortages to global supply chain disruption to unstable economic times and beyond. These conditions only emphasize the need for community, education, and collaboration as we head into a more sustainable and successful future. With the current economic uncertainty, food insecurity has reached an […]
By Jessica Brill With the challenges facing today’s foodservice professionals, operators need to use every tool at their disposal to compete and stay profitable. Modern technology has emerged on all fronts to help operators streamline operations, improve the customer experience, and continue to thrive, despite labour shortages, rising costs, trade difficulties, supply chain disruption, and […]
By Jessica Brill Today’s competitive marketplace is filled with so many loyalty apps, how can restaurant operators stand out amid continued increased inflation, rising guest expectations, and evolving dining habits? Studies show that adding a loyalty program increases visits and customer spending by 30 per cent, and that’s why restaurateurs must develop a strategy to […]
By Jessica Brill As the foodservice industry progresses on the road to recovery, the post-pandemic landscape continues to challenge a great number of restaurateurs. Inflation, staffing shortages, and government policies threaten the livelihoods of so many hospitality businesses, as many operators work to get back on their feet. Prior to the pandemic, the average monthly […]
By Jessica Brill The last few years have certainly taken a toll on the hospitality industry. However, some would argue it wasn’t all doom and gloom, as restaurants adopt technology and review operations to boost efficiency and their bottom lines. Perhaps even more importantly, the pandemic shone a bright and critical light on the working […]
By Jessica Brill How is today’s technology helping to shape and improve the foodservice industry? As inflation and labour shortages continue to challenge businesses, innovation can play an important role in helping to alleviate some of the stresses that come with managing those persistent challenges. We consulted five industry experts from various leading foodservice sectors, […]
We’ve spent a lot of time in recent months looking back at the last few years, analyzing the journey, but now it’s time to look at how far we’ve come and ahead to a bright future. With the continued challenges of persistent inflation and labour shortages, it’s important for restaurateurs to get to know their […]
In today’s economy, loyalty is more important than ever. As prices continue to rise and people watch their discretionary spending, you want your restaurant to be their destination of choice. As a restaurateur, knowing your customer is a fundamental factor for success. The better you get to know them, the easier it will be to […]
