How high-volume restaurants can eliminate barriers to great customer experiences

By Sander Meijers Running a high-volume restaurant is no small feat. The number of orders, diverse customer preferences, and the need for impeccable service can create a whirlwind of challenges. Despite the economic pressures induced by recent inflation and reduced customer spending, the question arises, how are some establishments soaring while others falter? The secret […]

Looking at loyalty and building genuine customer connection

By Jessica Brill Today’s competitive marketplace is filled with so many loyalty apps, how can restaurant operators stand out amid continued increased inflation, rising guest expectations, and evolving dining habits? Studies show that adding a loyalty program increases visits and customer spending by 30 per cent, and that’s why restaurateurs must develop a strategy to […]

Leveraging payments for better restaurant experiences

By Sander Meijers From contactless payments to food delivery platforms, the pandemic was the catalyst for many restaurants embracing today’s technology. However, restaurants have the opportunity to further enhance the customer experience and build brand loyalty through payment technology. The days of ordering food delivery from your local restaurant over the phone, running to an […]