As restaurant technology continues to evolve, operators are leveraging more tools to increase accuracy, add efficiency, and improve delivery. Studies show that 73 per cent of diners are comfortable with AI at a restaurant, up from only 33 per cent last year. This affords operators the opportunity to embrace some of the technology that can […]
By Pratham Jani More restaurants and foodservice brands are selling online than ever: gift cards for the holidays, branded sauces and spice blends, merchandise, and more. For most of them, that online shop sits on Shopify, built quickly to capture a seasonal opportunity rather than as the primary business. But that speed has a cost […]
The growing use of technology in the foodservice industry provides operators the opportunity to increase efficiency and service, while improving ordering speed, accuracy, and customer experience – when it works. Are operators adopting technology and leveraging its benefits? Is it performing to the highest standard? Are customers benefitting from increased tech adoption at their favourite […]
OpenTable, a global leader in restaurant tech, has announced new and updated product features for restaurants, many powered by AI and automation. From table automations and AI-powered search distribution to natural-language reporting, OpenTable partners will access a more complete and connected operating system to help improve their business. The launch focuses on three priorities for restaurants: […]
By Evelyn Long Canada’s restaurant industry has embraced digital transformation at breakneck speed. From cloud-based point-of-sale systems to mobile ordering apps, technology has become the backbone of modern operations. However, this rapid evolution has a dangerous side effect: your restaurant is now a target for sophisticated cyberattacks that can cripple your business overnight. Understanding the […]
By Samir Zabeneh Canadian foodservice operators are navigating a landscape defined by rising costs and changing consumer habits, and they are using technology to bridge the gap. Research shows that technology adoption in the restaurant industry is more than just a modernization effort; it has become a mandatory strategy for protecting profit margins and empowering […]
Foodservice continues to evolve, and the definition of value for many diners has shifted. While the benefit of drive-thrus was originally a speedier experience, these days, convenience is even more important to consumers. Today’s diners value food quality most (45 per cent), followed very closely by convenience (44 per cent), and speed (34 per cent) […]
With patio season in full swing, operational efficiency is more important than ever for restaurateurs. Patio sales can represent up to 49 per cent of total sales during the busy season, and with 81 per cent of restaurants now offering outdoor dining, the competition is fierce. According to TouchBistro’s 2026 Patio Season Guide for Restaurants, […]
Technology is constantly evolving for restaurant operators, and as new technologies in AI emerge, many QSRs are pivoting to incorporate the latest innovation. In today’s competitive marketplace, operators who listen to the needs of their customers and adapt to prioritize simplicity, personalization, add value, may have an advantage over the competition. RELATED: How Canadian restaurants […]
As the price of fuel continues to increase globally, Canada’s current average cost is about $1.70 per litre. In today’s economy, research shows that 40 per cent of restaurants are operating at a loss, and the cost of fuel could further challenge operators with delivery options. Restaurants that provide their own deliveries may need to […]
