OpenTable, a global leader in restaurant tech, has announced new and updated product features for restaurants, many powered by AI and automation. From table automations and AI-powered search distribution to natural-language reporting, OpenTable partners will access a more complete and connected operating system to help improve their business. The launch focuses on three priorities for restaurants: […]
By Evelyn Long Canada’s restaurant industry has embraced digital transformation at breakneck speed. From cloud-based point-of-sale systems to mobile ordering apps, technology has become the backbone of modern operations. However, this rapid evolution has a dangerous side effect: your restaurant is now a target for sophisticated cyberattacks that can cripple your business overnight. Understanding the […]
By Samir Zabeneh Canadian foodservice operators are navigating a landscape defined by rising costs and changing consumer habits, and they are using technology to bridge the gap. Research shows that technology adoption in the restaurant industry is more than just a modernization effort; it has become a mandatory strategy for protecting profit margins and empowering […]
Foodservice continues to evolve, and the definition of value for many diners has shifted. While the benefit of drive-thrus was originally a speedier experience, these days, convenience is even more important to consumers. Today’s diners value food quality most (45 per cent), followed very closely by convenience (44 per cent), and speed (34 per cent) […]
With patio season in full swing, operational efficiency is more important than ever for restaurateurs. Patio sales can represent up to 49 per cent of total sales during the busy season, and with 81 per cent of restaurants now offering outdoor dining, the competition is fierce. According to TouchBistro’s 2026 Patio Season Guide for Restaurants, […]
Technology is constantly evolving for restaurant operators, and as new technologies in AI emerge, many QSRs are pivoting to incorporate the latest innovation. In today’s competitive marketplace, operators who listen to the needs of their customers and adapt to prioritize simplicity, personalization, add value, may have an advantage over the competition. RELATED: How Canadian restaurants […]
As the price of fuel continues to increase globally, Canada’s current average cost is about $1.70 per litre. In today’s economy, research shows that 40 per cent of restaurants are operating at a loss, and the cost of fuel could further challenge operators with delivery options. Restaurants that provide their own deliveries may need to […]
By Madan Kanala Restaurant operators across the board know that routines aren’t always reliable, and even when they are completed, they aren’t always verified. Closing clean, shift changeovers, morning prep, restroom checks, dining area resets, equipment sanitization… The list is long, and the stakes are high. Operators want consistency, and staff intend to deliver that […]
Coffee remains the most consumed beverage in Canada. Recent studies reveal that 71 per cent of Canadians report that they drank coffee yesterday, but habits are shifting and restaurant revenues may see the effects as coffee prices continue to rise. “Even in challenging economic times, coffee continues to play an important role in Canadians’ daily […]
Off-premise dining has grown so much that it makes up 75 per cent of all restaurant traffic, and in most cases, that shift includes increased technology and automation. While drive-thrus, kiosks, and mobile ordering are now the standard, so what’s the next iteration of takeout and delivery? Robotics are now an accepted part of the […]
