Many restaurants are making strides to lower their carbon footprints, as part of their business goals and in an attempt to address rising diner demand. But before diving into a complete overhaul, identifying potential stumbling blocks can help make the road shorter. Creating a plan that identifies where your greatest impediments lay means getting ahead […]
By Hamed Arbabi These days, unpredictable interest rates, ongoing labour shortages, supply chain disruption, and the rising cost of living have created a high-pressure environment for many Canadians, including those working in hospitality. Between employees, customers, vendors, and operational third parties, restaurants send and receive money frequently, yet one of the biggest hindrances is the […]
As takeout and off premise dining traffic remains high long after the pandemic, many QSRs are looking to improve their drive-thru service to decrease wait times and boost efficiency. 39 per cent of QSRs report bumper to bumper traffic in the drive-thru, causing longer lines and customer back-up. During the pandemic, when takeout was the […]
Today’s crowded marketplace means there’s fierce competition for restaurants to stand out and cultivate customer loyalty. With the average consumer belonging to 16.7 loyalty programs, how can you make yours special, add value, and have it work for your business? Loyalty programs are not a new invention, but these days, we are seeing them evolve, […]
By Damon Shrauner In the ever-evolving culinary industry, AI-driven kitchen automation is emerging as a transformative force, reshaping the traditional paradigms of food preparation and service. As the demands for efficiency, consistency, and evolution continue to rise, the convergence of automation and AI is not only redefining the way kitchens operate but also reimagining the […]
Restaurant operators are always looking for new ways to connect with their customers to engage and encourage return visits. From your website to your loyalty program, looking at real data is the best way analyze who is visiting, how often, what they are ordering, how much they are spending, and more. Getting specific on generational […]
With increased costs, supply chain disruption, and labour shortages, making your restaurant as profitable as possible is paramount to your success. Do you have a revenue management strategy that works for your business? Revenue management is a system where you create win-wins for your customers and your business, offering value while protecting your margins. There […]
Restaurant technology is constantly evolving to allow operators to become more efficient and to help customers get their best experience. This year has been no exception, with innovation from automation to robotics hitting the scene to improve operations. Are you taking advantage of the technology in your restaurant? This year’s National Restaurant Association Show offered […]
By Charli Tanner AI has already started to change the way we live our lives, from creating recipes to writing restaurant reviews. While technology comes with its pros and cons, it looks like AI is here to stay. This article will take a look at the ways in which AI can influence your customers’ decisions […]
The secret to long-term, loyal restaurant customers is connection. Developing a relationship with your guests will leave them wanting to visit you again and again, telling their friends, and helping you build your profits. Not only can customer retention provide steady, reliable revenues, but it also means that your customers will stick by you in […]
