By Jessica Brill Today’s competitive marketplace is filled with so many loyalty apps, how can restaurant operators stand out amid continued increased inflation, rising guest expectations, and evolving dining habits? Studies show that adding a loyalty program increases visits and customer spending by 30 per cent, and that’s why restaurateurs must develop a strategy to […]
By Vince Sgabellone Economists have projected a slowdown in the Canadian economy for several quarters now. Similarly, Canadian consumers have reported for over a year that they plan to cut back on their spending and studies show they have done just that. For the year ending June 2023, consumer spending across the 11 retail categories […]
We’ve spent a lot of time in recent months looking back at the last few years, analyzing the journey, but now it’s time to look at how far we’ve come and ahead to a bright future. With the continued challenges of persistent inflation and labour shortages, it’s important for restaurateurs to get to know their […]
Although prices continue to rise and more and more Canadians are forced to make tough decisions about the spending they can afford, new data from the NPD Group reveals that foodservice industry traffic in Canada reached near pre-pandemic levels in May. The data found that foodservice traffic was just one per cent off its May […]
By Vince Sgabellone Canadian consumers have shifted the way in which they access and consume from a restaurant menu over the past two years. How they place orders, why they choose to eat out, where they consume their meals, and who is consuming. And what about the “what”? Have Canadians changed what they have been […]
