Thanksgiving is the unofficial start of the holiday season, full of family and friends, group gatherings, and sharing gratitude with others. Restaurant operators have the opportunity to drive traffic through the holidays, but that often means taking staff away from their own family gatherings to serve busy holiday dining rooms. Manage motivation Balancing increased traffic […]
Foodservice is becoming an even more competitive space for restaurants as more retailers get serious about customer retention. With 42 per cent of Canadian diners belonging to a loyalty app, there is a real opportunity for restaurants and retailers to get attention and drive traffic while building loyalty and retention. Recently, Tim Horton’s and Canadian […]
By Matt Parkin In the ever-evolving landscape of the restaurant industry, one thing has remained constant – the importance of a strong workplace culture. As we look into the future, it’s crucial for restaurant owners and managers to understand that the old ways of retaining staff, like the occasional pizza party, just won’t cut it […]
By Jessie Oleson Moore Communication is key if you want to have a successful restaurant business. That’s never been more true than today, with the average restaurant turnover rate at an astronomical 70% and employees citing poor communication as the number one reason they leave their jobs. RELATED: 5 skills a restaurant manager needs There’s […]
