Thanksgiving is the unofficial start of the holiday season, full of family and friends, group gatherings, and sharing gratitude with others. Restaurant operators have the opportunity to drive traffic through the holidays, but that often means taking staff away from their own family gatherings to serve busy holiday dining rooms. Manage motivation Balancing increased traffic […]
By Danny Murrell As Canadian restaurants, foodservice operators, and staffing agencies gear up for the busy summer season — packed with staycations, concerts, and sporting events — one thing stays the same every year: the summer rush is rarely predictable. Effective seasonal staffing is the secret to turning what could be a major operational headache […]
By Sydney Hussey Ontario restaurant operators are constantly adapting to staffing shortages, rising costs and changing customer expectations. Many restaurants may “push through” sweeping workplace changes. Yet with restaurant teams already operating at full capacity, asking employees to work harder is no longer a sustainable strategy. A pan-Canadian survey from the Future Skills Centre’s Mind […]
With the arrival of winter’s ice and snow, comes the increased risk of slip and fall accidents at your restaurant. This time of year, the danger increases as doors open, and people track in the weather, making floors slippery and creating potentially hazardous indoor conditions. Keeping the floor clean, dry, and hazard-free means upping the […]
By Shannon Walker The restaurant industry continues to shift its approach to the workplace, as employees scrutinize long hours, unpaid breaks, equitable wages, and more. For forward-thinking restaurants, this shift isn’t just an ethical imperative; it’s a competitive advantage. In an era where labour disputes can hinder a restaurant’s reputation, integrity through transparency has become […]
By Nathen Dube The Canadian hospitality industry is currently facing a significant ongoing challenge with labour shortages, a trend that has been particularly pronounced in recent years. According to Statistics Canada, 63.1 per cent of businesses in the accommodation and food services industry reported experiencing labour shortages in the fourth quarter of 2021, a stark […]
By Cindy Mielke The right talent for your restaurant may not always live in your local area, they may already have a demanding job, it may be off-season, or your schedule may not be as flexible as you’d like. This is especially the case for restaurant chains that need a certain amount of specialization and […]
The current hospitality labour market is challenging as operators try to build their best teams and increase operational efficiency. As labour shortages persist and the busiest season of the year approaches, how can restaurateurs improve hiring to maximize their labour to deliver on guest experience expectations? Improve your hiring process Developing a successful hiring process […]
By Kimberly Flear The restaurant industry is a relentless beast. It thrives on adrenaline, high-stakes service, and a culture of “push through no matter what.” But beneath the sizzle and flair, there’s a grittier reality: burnout, turnover, and the silent destruction of incredible talent. This isn’t just a people problem; it’s a business one. Neglecting […]
While we are not quite in the holiday season just yet, it will be here before we know it, and operators who want to stay staffed and ready need to be proactive. Hiring early, training thoroughly, and mastering efficient scheduling can help you create a strategy for staffing success through the holidays. RELATED: Managing your […]
