Keep your restaurant’s top talent with a new approach to company culture

By Matt Parkin In the ever-evolving landscape of the restaurant industry, one thing has remained constant – the importance of a strong workplace culture. As we look into the future, it’s crucial for restaurant owners and managers to understand that the old ways of retaining staff, like the occasional pizza party, just won’t cut it […]

Writing restaurant job descriptions that will attract talent

Although labour shortages are slowly evening out, many restaurants are still struggling to attract and retain the top talent they need to build the business. Competition is fierce as staffing has certainly been a concern for the foodservice industry in recent years. Although industry has always struggled with attracting and retaining top teams, it’s more […]

Side projects boost engagement and retention for your restaurant staff

By Matt Parkin In the dynamic world of restaurants, the quest to engage and retain employees goes beyond the confines of the job description. As the restaurant landscape evolves, so do the desires of job seekers and the expectations of employees. FindWRK’s Picture of the Hourly Workforce report reveals that exciting growth opportunities are a […]

Use your personal brand to build your restaurant business

By Matt Parkin In the dynamic world of the hospitality industry, your personal brand emerges as an asset for your business. It’s not just a name; it’s a blend of your expertise, vision, and values – a recognizable mark of who you are. Think of it as a unique tag that people associate with you, […]

The costly consequences of long restaurant lines

By Matt Parkin In the bustling world of restaurant management, the sight of long lines forming at your establishment can evoke mixed emotions. On one hand, you might be filled with pride in the success of your business and the traffic that you’re seeing. On the other hand, feelings of stress and fear can emerge […]

Making long weekends work for your restaurant

Canadian diners love to get out and celebrate, and long weekends are the perfect way to get guests out to your restaurant. From LTOs to patio events to fun festivities – and more – use long weekends to fill your seats and make the most of your margins. There are a few steps you can […]

Are your restaurant’s wages competitive?

By Matt Parkin In the restaurant industry, attracting and retaining talented staff is a constant challenge. With lots on the go, it’s easy to fall into the trap of doing things the way they’ve always been done, but that’s not always the path to success. Many employers list “competitive compensation” in job postings, but are […]

Accelerating your hiring process for top restaurant talent

By Matt Parkin As a general manager of a restaurant, you understand the challenges of hiring and retaining top talent in the fast-paced and competitive foodservice industry. Finding great candidates can often be a daunting task, and the hiring process can sometimes be slow and inefficient. In this article, we will discuss why you may […]

Restaurants inch closer to pre-pandemic staffing levels

As the ongoing struggles from supply chain delays, inflation, and staffing shortages continue, the restaurant industry is slowly on its way to recovery. Studies show that while the restaurant industry remains 2.1 per cent below staffing from pre-pandemic days, 339,000 jobs were added last month, well above the predicted 195,000. This good news comes with […]

Freshen up your restaurant operations for summer

Is your restaurant prepared for the summer rush that often comes with warmer weather, longer days, and outdoor dining? As most restaurant operators continue to tackle supply chain delays, inflation, and labour challenges, having a summer strategy will put you ahead of your competition and impress your guests. Plan ahead While the season is rapidly […]