Thanksgiving is the unofficial start of the holiday season, full of family and friends, group gatherings, and sharing gratitude with others. Restaurant operators have the opportunity to drive traffic through the holidays, but that often means taking staff away from their own family gatherings to serve busy holiday dining rooms. Manage motivation Balancing increased traffic […]
Company culture and the evolution of employee management have been topical recently, as many industries have been plagued with labour shortages and absenteeism. In restaurants, 82 per cent of operators report being short at least one position in 2023, with many businesses reporting more significant shortages. What can restaurants do to build a strong, long-term […]
Celebrate the unofficial end of summer with Labour Day festivities that show your team how much you value their work! As traffic and sales increase for many operators and labour challenges persist, staff may be tired, stressed, and overworked after a busy summer season. Restaurants experienced an average turnover rate of 76.3 per cent in […]
By Jessica Brill As the foodservice industry progresses on the road to recovery, the post-pandemic landscape continues to challenge a great number of restaurateurs. Inflation, staffing shortages, and government policies threaten the livelihoods of so many hospitality businesses, as many operators work to get back on their feet. Prior to the pandemic, the average monthly […]
As winter winds down, it’s time to start planning what spring looks like at your restaurant. With more hours of daylight, warmer weather, and more local, seasonal ingredients available, entice guests to visit to get the most out of spring. Spring cleaning Since the pandemic, studies show that 95 per cent of consumers want as […]
By Matt Parkin In the ever-evolving landscape of the restaurant industry, one thing has remained constant – the importance of a strong workplace culture. As we look into the future, it’s crucial for restaurant owners and managers to understand that the old ways of retaining staff, like the occasional pizza party, just won’t cut it […]
The holiday season has arrived, but is your restaurant holiday-ready? From special menus to labour management to your reservation system, getting ahead of the game will help you stay prepared, deliver a positive guest experience, and make the most of your margins. Be proactive, stay organized, and plan for a successful holiday season! Menus Encouraging […]
