7shifts secures US$3.5 million in funding to advance scheduling and communication for restaurants

Press release Tandem Capital and Relay Ventures lead the investment in 7shifts, which tripled revenue in 12 months, and in six months doubled the monthly shifts scheduled to two million 7shifts, which is working to transform scheduling, communication, and labor-cost control for more than one million restaurants in North America, has announced that it has secured US$3.5 […]

How staff training and technology can help you better manage the cost of labour

By John Clausen In the service industry, people seem to have the greatest impact on costs and on revenue — costs such as the efficient use of resources and providing high-quality service at a reasonable price; and revenue generated by repeatable business and positive customer referrals. Technology, meanwhile, can also be used to enhance the […]

Is your restaurant making at least 15 per cent profit?

By David Hopkins When I named our company The Fifteen Group in 2001, it was because we believed that any decent restaurant should make at least 15 per cent profit on sales (or potentially more, under the right circumstances). We still stand by that viewpoint today, however if I were naming the company now, it […]

How to address the changing face of foodservice in Canada

By Geoff Wilson While I was in high school, my father, a high school principal, asked me: “What do you want to study in university?” I responded, “Chemistry or hospitality.” His quick, sage reply was, “Study hospitality. People will always have to eat.” He was right. Canada’s foodservice industry continues to grow, but like many […]