OpenTable, a global leader in restaurant tech, has announced new and updated product features for restaurants, many powered by AI and automation. From table automations and AI-powered search distribution to natural-language reporting, OpenTable partners will access a more complete and connected operating system to help improve their business. The launch focuses on three priorities for restaurants: […]
By Samir Zabeneh Canadian foodservice operators are navigating a landscape defined by rising costs and changing consumer habits, and they are using technology to bridge the gap. Research shows that technology adoption in the restaurant industry is more than just a modernization effort; it has become a mandatory strategy for protecting profit margins and empowering […]
Technology is constantly evolving for restaurant operators, and as new technologies in AI emerge, many QSRs are pivoting to incorporate the latest innovation. In today’s competitive marketplace, operators who listen to the needs of their customers and adapt to prioritize simplicity, personalization, add value, may have an advantage over the competition. RELATED: How Canadian restaurants […]
By Madan Kanala Restaurant operators across the board know that routines aren’t always reliable, and even when they are completed, they aren’t always verified. Closing clean, shift changeovers, morning prep, restroom checks, dining area resets, equipment sanitization… The list is long, and the stakes are high. Operators want consistency, and staff intend to deliver that […]
By Jason Pan Artificial intelligence is no longer a distant concept in Canada’s restaurant industry. From voice ordering and automated menu updates to AI-driven recommendations, operators across the country are evaluating how these tools might improve efficiency. But while interest is growing, clarity is not always keeping pace. Many Canadian restaurants understand that AI will […]
By Sabby Gill Amid today’s economic challenges, restaurant owners are facing intense pressure. More than half of Canadian business leaders say they’re experiencing the most unpredictable business environment in the past decade, according to recent studies. Those in the hospitality and retail sectors are feeling the impact even more acutely, with 60 per cent revealing […]
OpenTable, a global leader in restaurant tech, has debuted ‘Concierge,’ a generative AI-powered assistant designed to give diners instant insights into more than 60,000 restaurants on its network. The launch deepens OpenTable’s continued investment in AI to support restaurants and diners. From helping diners figure out how to get to a restaurant, to suggesting what […]
By Mushegh Hakobjanyan Staying ahead in the restaurant industry is more important than ever, which is why many are turning toward AI. According to the 2023 State of the Restaurant Industry report, approximately 58 per cent of restaurant operators, ranging from small cafés to large chains, utilize some form of technology and automation, such as […]
By Madan Kanala Artificial intelligence has exploded across most industries, grabbing headlines for generating images, writing emails, and powering customer service bots. But in the restaurant world, AI isn’t just a futuristic concept — it’s becoming a practical tool for back-of-house operations that quietly delivers ROI. The difference? This AI doesn’t talk. It listens, learns, and […]
Today’s economy, labour challenges, and continued rising prices leave many operators feeling cost-conscious and looking for ways to maximize margins without raising menu prices. One strategy to save money and improve efficiency is by better managing your inventory to reduce waste, gain more time, and spend less money on spoiled or unnecessary ingredients. Accurate tracking […]
