AI is poised to transform the restaurant industry in 2024

By Daniel Hawes The restaurant and hospitality sectors are in a time of rapid digital transformation due to the widespread introduction of artificial intelligence (AI) into the consumer space.  AI will significantly influence and reshape these sectors, as operators continue to look for ways to streamline restaurant processes and customer interactions, accelerate internal workflows, and […]

Restaurant marketing in 2024

Standing out from the crowd is vital for restaurants still on the road to recovery and while you might have some tried and true practices, this year offers some marketing trends that can help you get ahead in some new ways. Looking to switch up your marketing strategy and offer something new to your audiences? […]

Will 2024 be easier for operators?

As we move through the first quarter of 2024, looking back to the final quarter of last year can give us some insight into restaurant success, consumer spending, and what’s trending this year. How did restaurants do towards the end of last year and what can we expect to see this year? While traffic dipped […]

Using automation to enhance restaurant service

By Dawn Castell In the bustling restaurant industry where competition is fierce, standout customer service can make all the difference to your brand and bottom line. Service is the secret ingredient that makes a meal a memorable experience, turning many first-time visitors into regular, returning guests. Technology can help elevate service and make it the […]

2023’s hottest restaurant technology

Restaurant technology is constantly evolving to allow operators to become more efficient and to help customers get their best experience. This year has been no exception, with innovation from automation to robotics hitting the scene to improve operations. Are you taking advantage of the technology in your restaurant? This year’s National Restaurant Association Show offered […]

Tech talk: the future of restaurants

By Jessica Brill How is today’s technology helping to shape and improve the foodservice industry? As inflation and labour shortages continue to challenge businesses, innovation can play an important role in helping to alleviate some of the stresses that come with managing those persistent challenges. We consulted five industry experts from various leading foodservice sectors, […]

The future of supply chain management

The effects of the pandemic are still plaguing the industry, but what’s in store for the future of supply chain management? With restaurants continuing to struggle with delays, many have taken the opportunity to assess their operations, improve inventory management, predict needs with increased accuracy, and add technology for better efficiency. With the surge in […]

Finding ways to raise your restaurant’s profit margin

As inflation continues, it may be tempting to raise menu prices to offset costs and maximize your margins, but there’s another way. Rather than increasing what you charge, get creative with cutting costs to raise your profit margin.   Improving your profit margin means you need to know your current numbers. While your gross profit […]

Canadians are making reservations further in advance amid higher indoor dining demand

The restaurant industry has seen so many changes over the last few years and is in recovery mode, but even with the continuing surge in delivery and takeout, more Canadians are making reservations and visiting restaurants now than ever. In fact, the rebound in indoor dining has been so strong that Canada and the US […]

Compass Group Canada, SJW Robotics introduce 24-hour automated kitchen

Robotics have a prominent place in the present and the future of foodservice, whether it is automated data collection or a burger-flipping robot. Now, Compass Group Canada and SJW Robotics are introducing a 24-hour automated kitchen, which the latter company calls “the world’s first fully autonomous robotic restaurant that cooks made-to-order meals”. The two companies […]