OpenTable, a global leader in restaurant tech, has announced new and updated product features for restaurants, many powered by AI and automation. From table automations and AI-powered search distribution to natural-language reporting, OpenTable partners will access a more complete and connected operating system to help improve their business. The launch focuses on three priorities for restaurants: […]
OpenTable has announced some changes to its Client Agreement, effective April 16, including the requirement that restaurants make the platform their “system of record” for reservations, table and guest management, while also making all of their inventory available on OpenTable’s marketplace. OpenTable is the most popular reservation system used in the United States, and is […]
OpenTable, a global leader in restaurant tech, has debuted ‘Concierge,’ a generative AI-powered assistant designed to give diners instant insights into more than 60,000 restaurants on its network. The launch deepens OpenTable’s continued investment in AI to support restaurants and diners. From helping diners figure out how to get to a restaurant, to suggesting what […]
By Jessica Brill With the challenges facing today’s foodservice professionals, operators need to use every tool at their disposal to compete and stay profitable. Modern technology has emerged on all fronts to help operators streamline operations, improve the customer experience, and continue to thrive, despite labour shortages, rising costs, trade difficulties, supply chain disruption, and […]
Mother’s Day is around the corner, and last year the occasion took top spot for Canada’s most popular day for dining, up 17 per cent, with experiences seeing a 52 per cent increase in celebrations over the previous year. This year, 50 per cent of Canadians are planning to dine out this Mother’s Day, but […]
By Rebecca Barnatt-Smith As restaurant technology continues to evolve, today’s tools are helping operators to better manage costs with improved efficiency, organized labour, and seamless guest experiences. While most restaurants have implemented processes for best performance, have you explored alternative strategies that can help you to improve your bottom line while maintaining a high quality […]
Diners now have a new way to discover and book Toronto’s hottest and most in-demand tables, with OpenTable’s recently launched Icons, a new destination within the platform highlighting the best of the best restaurants. This feature was designed to reflect the iconic status of these restaurants with enhanced branding and an elevated search experience, curating the […]
With patio season in full swing, it’s important to make the most of the opportunity to see higher revenues before the colder weather arrives. Filling those patio seats can help you get ahead, bring in new customers, and develop relationships that will have guests visiting year-round. Operators leveraging technology can improve the outdoor dining experience, from […]
Love is in the air, and celebrating Valentine’s Day at your restaurant allows you to attract new guests, offer something unique to your regulars, test out new dishes or LTOs, and build your bottom line. About 49 per cent of people celebrated Valentine’s last year in a restaurant, so create an event that gets guests […]
As restaurant traffic revs up for the holidays, now’s the time for operators to focus on maximizing those revenues with a strategy that will take them through until next year. Creating unforgettable experiences is one way that restaurants can stand out from the crowd this season and work on building loyalty from their guests. But […]
