Foodservice outlook remains fragile despite a slight Q2 improvement

Following a challenging first quarter, the outlook for the foodservice industry has operators remaining cautiously optimistic, according to the Restaurants Canada Q2 Quarterly Report, with a projected -0.5 to 0.5 per cent growth in 2025 and a 0.1 to 0.6 per cent decline in 2026. The report shows that as trade wars continue and economic […]

Why a solid study is non-negotiable in today’s restaurant climate

By Nathen Dube In today’s volatile hospitality landscape, opening a new restaurant is as thrilling as it is perilous. The dream of creating a vibrant social hub where culinary excellence and warm service meet still resonates deeply with entrepreneurs. But that dream collides headfirst with a cold, hard reality: 60 per cent of restaurants don’t […]

Is restaurant automation good for business?

The evolution of restaurant technology in recent years has included everything from AI to robotics, making futuristic improvements to labour management, service, operations, and beyond. Are you considering adding robotics and automation to your restaurant operations? Recent studies have shown that consumers are looking for more automation from restaurants in general, believing that restaurant tech […]

Employee retention strategies for hospitality in Canada

By Nathen Dube The Canadian hospitality industry is currently facing a significant ongoing challenge with labour shortages, a trend that has been particularly pronounced in recent years. According to Statistics Canada, 63.1 per cent of businesses in the accommodation and food services industry reported experiencing labour shortages in the fourth quarter of 2021, a stark […]

How to conduct restaurant interviews online

By Cindy Mielke The right talent for your restaurant may not always live in your local area, they may already have a demanding job, it may be off-season, or your schedule may not be as flexible as you’d like. This is especially the case for restaurant chains that need a certain amount of specialization and […]

How operators are handling today’s labour challenges

Post-pandemic labour shortages have plagued the industry, continuing to pose a challenge to restaurateurs. From hiring to retention, many operators are struggling to meet their targets while delivering on diner expectations. A recent study by 7Shifts reveals the costs and challenges that operators are facing in today’s marketplace, including food inflation (listed as the top […]

Building a strong restaurant workforce

Company culture and the evolution of employee management have been topical recently, as many industries have been plagued with labour shortages and absenteeism. In restaurants, 82 per cent of operators report being short at least one position in 2023, with many businesses reporting more significant shortages. What can restaurants do to build a strong, long-term […]

Building a culture of recognition in your restaurant

By Cindy Mielke The restaurant industry continues to be rewarding but demanding. Although having a great menu and reputation can be critical for restauranteurs, the quality and passion of staff members often make or break a business. One of the best ways to keep staff motivated is by offering opportunities to express recognition for their hard […]

Using technology to lower employee turnover in hospitality

By Adoniram Sides It’s no secret that the restaurant industry has some of the highest employee turnover statistics across all industries in Canada. While that’s been the norm for quite some time, the industry continues to suffer from elevated levels of turnover in a post-pandemic world. Restaurants are already struggling with maintaining narrow profit margins […]

Today’s technology revolutionizes restaurant payroll

By Samantha Clark As the foodservice industry continues to change and evolve, modern payroll tools are transforming restaurants by streamlining operations, enhancing accuracy, and improving employee satisfaction. Traditional payroll methods in restaurants are not only time-consuming but are also prone to errors, leading to dissatisfaction among staff and administrative burdens for management. However, modern payroll […]