Labour is one of the highest restaurant expenses, accounting for between 25 and 35 per cent of total operating costs, and it is a challenge to manage these costs (among everything else) for many of today’s restaurateurs. From hiring to training, scheduling, and retention, managing labour costs is a challenging endeavour for many operators. However, […]
By Nathen Dube The Canadian hospitality industry is currently facing a significant ongoing challenge with labour shortages, a trend that has been particularly pronounced in recent years. According to Statistics Canada, 63.1 per cent of businesses in the accommodation and food services industry reported experiencing labour shortages in the fourth quarter of 2021, a stark […]
Company culture and the evolution of employee management have been topical recently, as many industries have been plagued with labour shortages and absenteeism. In restaurants, 82 per cent of operators report being short at least one position in 2023, with many businesses reporting more significant shortages. What can restaurants do to build a strong, long-term […]
As the seasons change, so do your staffing needs. Patio season means more tables to cover, and combined with labour challenges and vacation time, you don’t want to be short-staffed for the summer. Studies show that businesses lose up to 75 per cent of customers due to wait times, and poor service can really hurt […]
By Matt Parkin In the dynamic world of restaurants, the quest to engage and retain employees goes beyond the confines of the job description. As the restaurant landscape evolves, so do the desires of job seekers and the expectations of employees. FindWRK’s Picture of the Hourly Workforce report reveals that exciting growth opportunities are a […]
By Matt Parkin As a general manager of a restaurant, you understand the challenges of hiring and retaining top talent in the fast-paced and competitive foodservice industry. Finding great candidates can often be a daunting task, and the hiring process can sometimes be slow and inefficient. In this article, we will discuss why you may […]
By Matt Parkin As a restaurant manager, one of the key challenges is hiring and training staff efficiently and effectively, and ChatGPT is a tool that can help. In today’s fast-paced restaurant industry, finding ways to save time while preparing staff to handle various situations is crucial to success. One innovative tool that can greatly […]
By Matt Parkin Keeping top talent is essential for the success of any restaurant, so focusing on retention is key. High turnover can lead to reduced efficiency, lost productivity, and a negative impact on customer satisfaction. By implementing effective retention strategies, you can keep your best employees engaged and motivated, and improve the overall performance […]
For restaurant owners, finding ways to cut costs amid ongoing labour shortages and inflation is the name of the game, and focusing on staffing and effective scheduling can put you in a position to protect your margins. Building a schedule means looking at demand, costs, wages, and availability. It’s a daunting task, but it’s better […]
