Under the spotlight that has been placed on delivery companies, DoorDash has overhauled its model. By Tom Nightingale Third-party delivery has been a topic of intense debate in recent months. Now, DoorDash has shifted its system to reflect that. With local restaurants struggling desperately across North America due to the COVID-19 pandemic, the ethics of […]
By Dee-Ann Durbin, The Associated Press Diners got used to delivery during the pandemic, and the habit may stick long after dining rooms reopen. But restaurants and delivery companies remain uneasy partners, haggling over fees and struggling to make the service profitable for themselves and each other. Companies like DoorDash and UberEats helped many restaurants […]
By Mischa Young To say it’s been a rough year for the restaurant industry is an understatement. Restaurants across Canada have suffered immensely from stay-at-home orders, strict in-person seating capacity restrictions, and other lockdown measures induced by the COVID-19 pandemic. Ten per cent of Canada’s independent restaurants have already permanently shut down in light of […]
Amid widespread debate on the issue during the pandemic, caps on third-party delivery fees are being implemented in an increasing number of Canadian provinces in response to COVID-19. Saskatchewan is the latest province to make the move, capping delivery fees charged to restaurants by third-party apps until the end of April under The Emergency Planning Act. […]
The province’s government has acted amid a fierce debate across the province and beyond. By Tom Nightingale The Quebec provincial government has unanimously adopted legislation that temporarily caps large-scale third-party delivery fees in the province while indoor dining remains closed. The new temporary law, Bill 87, caps the commissions charged to restaurants by delivery platforms […]
The debate around third-party delivery apps is intensifying amid the economic impacts of COVID-19 By Tom Nightingale For the foodservice businesses and restaurants that have been able to survive the last 12 months of COVID-19 pandemic, keeping up with the fast rate of change has been vital. In particular, operators across the country have had […]
Delivery platform SkipTheDishes has courted controversy in British Columbia by introducing a new B.C. surcharge on orders in response to the province’s temporary cap on third-party delivery services’ fees. The temporary 15-per-cent cap on the fees that delivery services can charge restaurants went into effect on December 22 in what the provincial government described as […]
The lawsuit against third-party companies describes the level of delivery fees being charged during the pandemic as exorbitant and abusive.
Quebec’s latest COVID-19 lockdown will keep bars and restaurants closed until at least February 8, except for curbside pickup and delivery.
With 2020 in the rearview mirror, RestoBiz reviews ORHMA’s most-read news of the year, including announcements and advocacies.
