By Madan Kanala Restaurant operators across the board know that routines aren’t always reliable, and even when they are completed, they aren’t always verified. Closing clean, shift changeovers, morning prep, restroom checks, dining area resets, equipment sanitization… The list is long, and the stakes are high. Operators want consistency, and staff intend to deliver that […]
Coffee remains the most consumed beverage in Canada. Recent studies reveal that 71 per cent of Canadians report that they drank coffee yesterday, but habits are shifting and restaurant revenues may see the effects as coffee prices continue to rise. “Even in challenging economic times, coffee continues to play an important role in Canadians’ daily […]
Off-premise dining has grown so much that it makes up 75 per cent of all restaurant traffic, and in most cases, that shift includes increased technology and automation. While drive-thrus, kiosks, and mobile ordering are now the standard, so what’s the next iteration of takeout and delivery? Robotics are now an accepted part of the […]
By Jason Pan Artificial intelligence is no longer a distant concept in Canada’s restaurant industry. From voice ordering and automated menu updates to AI-driven recommendations, operators across the country are evaluating how these tools might improve efficiency. But while interest is growing, clarity is not always keeping pace. Many Canadian restaurants understand that AI will […]
In the crowded foodservice marketplace, one great meal may not be enough to get customers coming back, and that’s why loyalty is crucial for restaurant success. Restaurant loyalty programs have evolved from a transactional value proposition to building connection, and it’s a way for operators to foster long term, profitable, meaningful relationships with their customers. […]
By Madan Kanala For nearly a decade, dashboards have been the centrepiece of restaurant technology, including temperature charts, compliance checklists, equipment analytics, and footfall heatmaps — all beautifully displayed on screens. But operators are hitting a wall; dashboards don’t run restaurants, people do. In a business where every minute matters, expecting a manager to monitor […]
By Madan Kanala For years, restaurant operators have been surrounded by data — sensors, dashboards, reports — yet many still face the same problems: spoilage, missed checks, and inconsistent routines. But the truth is simple: data alone never solved operational chaos. A temperature reading can tell you what happened, but not why or what to do […]
By Lina Hayek Modern commercial refrigeration solutions are doing much more than keeping ingredients cold. For Canadian foodservice operators, the right systems can reduce waste, lower utility bills, and protect food safety, all while supporting long-term sustainability goals. Refrigeration runs every hour your business is open, and often long after staff leave for the night. That […]
By Jerzy Zawadzki Managing a restaurant can be a constant juggling act. Coordinating third-party delivery platforms, syncing online orders with on-site POS systems, and managing inventory are all requirements on top of running a full-service kitchen. Mounting workloads in the back of house are similarly met with growing demands from the front to serve customers […]
By Madan Kanala Restaurant CFOs today are thinking beyond just food and labour costs. With inflation, capital constraints, and razor-thin margins, finance leaders are looking deeper into operational threats — especially where costly assets like refrigeration equipment are concerned. It’s no longer just about what’s spent; it’s about what’s at risk. From capital expenditures to […]
