Voice technology: a long-term staffing solution?

Ask many experts and they will say that foodservice — despite the pain of the pandemic, inflation, staffing crises, and other problems — is in the middle of a great leap forward in technological advancement right now. Automation in the kitchen, the dining room, and beyond is propelling an evolution of the way restaurants do […]

McCormick & Company and IBM announce collaboration on AI and flavour development

Press Release McCormick & Company inc., a global leader in flavour, and IBM today publicly announced their ongoing research collaboration to pioneer the application of artificial intelligence (AI) for flavour and food product development. Using IBM Research AI for Product Composition, McCormick is ushering in a new era of flavour innovation and changing the course of […]

Will digital technology hinder or enhance your business?

By Jo-Ann McArthur Last month I told you how Millennials are disrupting your business. This month I’m exploring the many ways new technology is causing its own disruption in our industry. From mobile apps to Virtual Reality, digital tech is changing the landscape for guests and owners alike. So, what is the role of digital […]