Prices are rising, but technology can help restaurants stay ahead

By Mo Chaar Canada’s inflation is at its highest level in over three decades and the price of food is skyrocketing, but this news does not mean that restaurants have to suffer. Technology has helped restaurants survive some of the most challenging times in recent history, and this time is no different. Restaurants can use […]

A case study in the value of technology: The Captain’s Boil

By Andy Huang From the COVID-19 pandemic to staff shortages and supply chain issues, it has been a rough couple of years for the hospitality industry. Restaurateurs looking to expand operations may be hesitant — but with the help of one key ingredient, this dream can become a reality. At seafood chain The Captain’s Boil, […]

Labour shortages: How tech, integration & data can help

By Mo Chaar The ongoing labour shortages continue to affect restaurants across the country. Currently, 80 per cent of foodservice operators are having difficulty hiring kitchen staff and 67 per cent are having trouble filling front-of-house positions. As a result, restaurants across the country are resorting to cutting their open hours short and slimming down […]

New Lightspeed Restaurant platform launches in North America

Lightspeed Restaurant, a unified hospitality commerce and point-of-sale (POS) platform, has launched in Canada and the United States as a new solution for foodservice operations. Recognizing that indoor dining traffic is resurgent amid fundamentally altered conditions and business needs, Montreal-founded Lightspeed has collaborated with the likes of Upserve, Gastrofix, Kounta, and iKentoo to offer a […]

Restaurant technology: What to invest in & what to skip

By Mo Chaar The restaurant industry is an ever-changing technological landscape. The pandemic has shifted guest expectations and restaurants are now required to be tech-savvy and offer online ordering, pay-at-the-table functions, third-party delivery, and more. However, with restaurants already struggling in the current climate, most businesses don’t have the financial resources to invest in expensive […]

Will digital technology hinder or enhance your business?

By Jo-Ann McArthur Last month I told you how Millennials are disrupting your business. This month I’m exploring the many ways new technology is causing its own disruption in our industry. From mobile apps to Virtual Reality, digital tech is changing the landscape for guests and owners alike. So, what is the role of digital […]