Company culture and the evolution of employee management have been topical recently, as many industries have been plagued with labour shortages and absenteeism. In restaurants, 82 per cent of operators report being short at least one position in 2023, with many businesses reporting more significant shortages. What can restaurants do to build a strong, long-term […]
The end of summer draws near, and with that comes a transition time for restaurants and their staff. Many students return to school and traffic often slows as consumers adjust to new habits and schedules. According to the National Restaurants Association, operators added 525,000 seasonal employees to their teams this year, and it can be […]
By Cindy Mielke The restaurant industry continues to be rewarding but demanding. Although having a great menu and reputation can be critical for restauranteurs, the quality and passion of staff members often make or break a business. One of the best ways to keep staff motivated is by offering opportunities to express recognition for their hard […]
Celebrate the unofficial end of summer with Labour Day festivities that show your team how much you value their work! As traffic and sales increase for many operators and labour challenges persist, staff may be tired, stressed, and overworked after a busy summer season. Restaurants experienced an average turnover rate of 76.3 per cent in […]
By Madan Kanala Maintaining food standards and regulatory compliance is paramount in the bustling world of restaurants. However, many establishments struggle to achieve consistency and effectiveness despite implementing staff training programs. This often boils down to three critical factors: variations in staffing levels, high employee turnover rates, and language barriers. Variations in staffing levels In […]
As the seasons change, so do your staffing needs. Patio season means more tables to cover, and combined with labour challenges and vacation time, you don’t want to be short-staffed for the summer. Studies show that businesses lose up to 75 per cent of customers due to wait times, and poor service can really hurt […]
By Matt Parkin In the ever-evolving landscape of the restaurant industry, one thing has remained constant – the importance of a strong workplace culture. As we look into the future, it’s crucial for restaurant owners and managers to understand that the old ways of retaining staff, like the occasional pizza party, just won’t cut it […]
Although labour shortages are slowly evening out, many restaurants are still struggling to attract and retain the top talent they need to build the business. Competition is fierce as staffing has certainly been a concern for the foodservice industry in recent years. Although industry has always struggled with attracting and retaining top teams, it’s more […]
By Matt Parkin In the dynamic world of restaurants, the quest to engage and retain employees goes beyond the confines of the job description. As the restaurant landscape evolves, so do the desires of job seekers and the expectations of employees. FindWRK’s Picture of the Hourly Workforce report reveals that exciting growth opportunities are a […]
By Matt Parkin In the dynamic world of the hospitality industry, your personal brand emerges as an asset for your business. It’s not just a name; it’s a blend of your expertise, vision, and values – a recognizable mark of who you are. Think of it as a unique tag that people associate with you, […]
