Kraft Heinz creates new North America strategy role, other CPGs make key hires

Kraft Heinz has created a new role, chief strategy and transformation officer, and has hired Dafne Hefner in the position. Hefner will lead strategic planning, processes, and digital capabilities for Kraft Heinz in Canada and the U.S., reporting directly to Carlos Abrams-Rivera, EVP and president, North America. Hefner’s appointment follows the company’s recent decision to combine […]

A rear-view reflection on foodservice trends for 2020

By Matt Rolfe For many foodservice operators and owners, 2019 brought more challenge and change to their options than ever before. A simple Google search about the health of our industry yields dozens of articles referencing the restaurant apocalypse. In times of extreme flux, some operators and leaders adapt and change, while others do their […]

Getting your employees involved in your restaurant’s social media strategy

By Steven Chester Your servers, back-of-house staff and hosts are often your restaurant’s biggest supporters, so keeping your staff encouraged and motivated is paramount. One key way to keep your employees engaged is through an effective social media strategy. The first step to bringing your restaurant employees into the social media fold is encouragement. While […]

Technology opens up new opportunities for operators

By Tyler Baks Today’s foodservice consumers are looking beyond food. They are looking at more than just innovative meals and menu items, past healthy alternatives, and the ambiance and the environment – all of which have become the norm, the standard cost of entry for any operator within the Canadian commercial foodservice marketplace. In today’s […]

Five reasons to prioritize food allergy risk reduction

By Andrea Lobel Shainblum When Katrina Guy took the first bite of her meal at a popular Toronto restaurant, she immediately knew that something was very wrong. She’d told her server about her fish and shellfish allergies, and was reassured that her meal hadn’t been fried with her allergens, but despite that, her lips and […]

McDonald’s menu capitals: Where Canadians are lovin’ it most!

Press release McDonald’s iconic golden arches have been in Canada for almost 50 years. Its classic menu items have become Canadian favourites across the country. Some Canadian communities love McDonald’s so much that they’re the capital for two menu items! The following are the leading cities* for 12 classic menu items. Big Mac Capital of Canada […]