In the crowded foodservice marketplace, one great meal may not be enough to get customers coming back, and that’s why loyalty is crucial for restaurant success. Restaurant loyalty programs have evolved from a transactional value proposition to building connection, and it’s a way for operators to foster long term, profitable, meaningful relationships with their customers. […]
Celebrating the Super Bowl with your guests is a great way to encourage groups to gather, raise revenues, and fill your restaurant – but innovation is key. Today’s guests are looking for a fun and unique experience, so get strategic with your planning to offer something fresh, draw in a crowd, and boost the bottom […]
Dining out should be enjoyable, but customers now often find themselves shouting across the table just to hold a conversation. The clatter of dishes, competing conversations, and background music blend into an overwhelming wall of sound that turns what should be a relaxing meal into an exhausting experience. As restaurants prioritize modern aesthetics, many of them […]
By Mitch Stefani As the Canadian restaurant and hospitality industries continue to adapt to changing consumer expectations, two recent trends stand out as critical drivers of both product growth and customer experience: the rising support for local and Canadian drink brands, and the evolving path to purchase that determines how and why guests choose to […]
By David Hopkins The return to the office is well underway; commutes are picking up, and workplaces, especially in Toronto, are steadily filling again. But it’s not just corporate offices seeing a revival; co-working spaces, once severely impacted by COVID-19, are rebounding as well. As workplace models become more dynamic, co-working has proven effective for remote […]
Restaurant technology continues to evolve, bringing increased efficiency, improved labour allocation, tighter inventory management, and a better customer experience. As costs continue to rise and diners watch their spending, some restaurants are looking to make improvements in the dining room, and adding tablets may be the tool that helps operators attract and retain regular guests. […]
By Jude Kamal Successful restaurants don’t just sell food; they sell an experience, and a strong restaurant concept goes beyond great cuisine and ambiance – it’s also about how effectively you manage the space, layout, and furnishings. Creating a holistic, well-defined concept is one of the most critical steps in launching a restaurant. But with […]
Restaurant events are a great way to engage your guests, draw in a crowd, and build a loyal community. While many trivia nights were born out of the pandemic and social distancing, these events are rapidly gaining momentum, getting attention and filling tables on slower nights. However, operators need to have a plan to be […]
This summer, Beertown Public House is throwing open its patio doors to four-legged guests, giving diners the chance to enjoy a meal alongside their canine companions. Complete with a specially designed menu for dogs and non-alcoholic, dog-safe beer, the initiative reflects Beertown Public House’s ongoing commitment to creating inclusive, welcoming spaces for all. RELATED: Making […]
Canadians like their coffee, and as trends come and go, restaurateurs who can tap into changing consumer tastes can differentiate themselves with targeted marketing and increased value. While always a popular menu item, coffee, in all its iterations, is important to consumers across the country. Recent survey data shows that 48 per cent of Canadians […]
