Longo’s ranks as No. 1 grocery retailer among customers
Longo’s was ranked as the No. 1 grocery retailer in the 2020 Ontario Leger WOW study, with high scores for customer satisfaction and safety.
customer satisfaction
5 ways restaurant owners can get their brand equity back
2020 has been a difficult and painful year for foodservice operators. What can restaurateurs do to retain their brand equity?
5 tips for the best customer experience during COVID-19
When it comes to customer experience during COVID-19, some restaurants had established services already in place but others have had to start from scratch.
Boost customer satisfaction and loyalty through restaurant cleanliness
By Roy Getz, Chairman, Ohio Restaurant Association and P&G Professional Advisory Council Member Customer satisfaction is a key factor in the success of any restaurant and cleanliness plays a big role in that. Happy customers will spread the word about a great restaurant experience, become ambassadors for your brand and loyal patrons. For all of […]
Boost customer satisfaction through restaurant cleanliness
By Roy Getz Customer satisfaction is key to the success of any restaurant and cleanliness plays a big role in that. Happy customers will spread the word about a great experience and become loyal patrons. It’s important for management and staff to view the cleanliness of a restaurant from a customer’s perspective and the impact […]