Why food quality trumps service in driving business growth

By Tyler Baks Any restaurant owner knows there is a lot to think about when it comes to driving growth and staying relevant in today’s increasingly competitive foodservice landscape. In order to increase traffic and build loyalty, operators need to deliver on excellent service, value for money and great-tasting food, while ensuring the atmosphere is […]

Plant-based proteins poised for growth at the centre of Canadian plates

Study conducted by Technomic reveals the latest trends and data on consumers’ consumption and attitudes towards centre of plate proteins in Canada Press release Meat and seafood are staples of consumers’ diets, with beef and chicken continuing to be the most frequently consumed proteins. While the share of consumers who eat vegetarian and vegan substitutes […]

Technology opens up new opportunities for operators

By Tyler Baks Today’s foodservice consumers are looking beyond food. They are looking at more than just innovative meals and menu items, past healthy alternatives, and the ambiance and the environment – all of which have become the norm, the standard cost of entry for any operator within the Canadian commercial foodservice marketplace. In today’s […]

New report explores how food and beverage consumption is changing

Eating Patterns in Canada (EPIC) provides an in-depth look at what’s truly important to the Canadian consumer when eating in and out of home Press release The NPD Group and Nielsen have joined together to provide an unparalleled view of Canadians’ “share of stomach.” Eating Patterns in Canada (EPIC) is the definitive source for detailed information on eating […]

How dinner is changing to suit today’s hectic lifestyles

By Kathy Perrotta Today’s modern eating culture is fraught with a vast array of options, with around-the-clock access enabling consumers to make more autonomous choices that meet highly personal preferences and needs. What do I feel like? Do I feel like cooking at home, or should I go out? Should I pick something up or […]

Increased competition and weaker consumer spending impact foodservice industry

Press release Solid growth expected for food manufacturers An increasingly competitive landscape and weakening consumer spending will limit revenue growth to 3.9 per cent for Canadian restaurants this year, according to The Conference Board of Canada’s latest Canadian Industrial Outlook: Canada’s Food Services Industry. That would be the industry’s weakest performance since 2011. “As restaurants vie for Canadians’ food dollars, […]

Lunch and growth opportunities in the foodservice industry

By Tyler Baks The Canadian commercial foodservice industry has experienced many changes over the past 10 years. Today’s successful restaurant chains have had to adapt to changing consumer behaviour, enhanced menu offerings, technology influences and shifting preference on the time of day consumers are visiting restaurants. Most consumers consider restaurants as a dinner destination as […]

The global foodservice market improved in the third quarter despite economic and social turmoil

Press release The global foodservice industry held steady in the third quarter and performed better than the previous quarter in spite of strong headwinds — an earthquake in Italy, a terror attack in France, a potential recession in Canada, concerns over the impact of Brexit, and two years of a deep recession in Brazil, reports The […]

Restaurant concepts to watch in December

By Aaron Jourden In this edition of “concepts to watch,” we highlight three restaurant concepts that are making an impact on Canadian diners. Here’s a look at the characteristics and menu offerings that make these restaurants unique: L’Gros Luxe Instagram: 14,700 followers | Facebook: 31,561 likes | Twitter: 677 followers Locations: 6 (Montreal, Quebec City […]

Customer analytics: Do you know what you need to know?

By Don Gray Wikipedia defines analytics as the discovery and communication of meaningful patterns in data and also categorizes different types of analytics such as descriptive, predictive and prescriptive analytics. For those interested in the science around analytics, the above descriptions are a good starting point on a somewhat complex subject. Human beings are naturally […]