Flanagan Foodservice requalifies as one of Canada’s Best Managed Companies for fourth year in a row

Press release Flanagan Foodservice won its initial Best Managed award in 2013 and has successfully retained its status for four consecutive years, becoming a Gold Standard winner in 2016. Established in 1993, Canada’s Best Managed Companies is one of the country’s leading business awards programs recognizing Canadian-owned and managed companies for innovative, world-class business practices. […]

When should you sell your restaurant?

By Greg Kells Many restaurant owners have days when they really wish they could just walk away from the business. Such days can happen because of equipment malfunctions, weather, delivery problems, cash flow issues or — the No. 1 reason — staff issues. Sometimes the feeling is temporary but when it happens on a recurring […]

Employee turnover: Not necessarily a bad thing

By David Hopkins One of our first clients at The Fifteen Group originally contacted us as they were having challenges with making strong profits on strong sales. As we quickly discovered, this was in large part because of difficulty in controlling labour costs. It wasn’t because they weren’t good at managing labour efficiency; it was […]

First Canadian Costco Business Centre to open in Scarborough

Press release Unique concept benefits businesses of all sizes, from retailers to restaurants to offices Costco Wholesale has announced the groundbreaking of its first Canadian Costco Business Centre in Scarborough, located at 50 Thermos Rd. in the Warden-Eglinton area. The Costco Business Centre concept is new to Canada and now open. Though open to all members, […]

MTLàTABLE attracts a record 103,000 foodies in 2016

Press release MTLàTABLE, the annual culinary event organized each fall by Tourisme Montréal, generated more than $5.7 million in revenues across 150 participating restaurants in 12 Montréal neighbourhoods this year. The fifth edition attracted 103,000 food lovers, marking a two per cent increase over 2015. “Montréal is increasingly being recognized as a great place to eat. Fully 25 […]

Customer analytics: Do you know what you need to know?

By Don Gray Wikipedia defines analytics as the discovery and communication of meaningful patterns in data and also categorizes different types of analytics such as descriptive, predictive and prescriptive analytics. For those interested in the science around analytics, the above descriptions are a good starting point on a somewhat complex subject. Human beings are naturally […]

The ultimate guide to restaurant marketing

From “word-of-mouth” to “word-of-mouse,” here’s how to get people talking about your business By Toan Dinh Great food and great service are the most essential elements of any successful marketing campaign. Why? Because a great dining experience – with superb food, service, ambience and price – results in excellent word-of-mouth. And word-of-mouth continues to be […]

The importance of social media for your business

The TouchBistro VIP Community is an online community of restaurant owners and operators who use TouchBistro iPad POS for their business. These customers can network with others in the restaurant industry, submit product feature requests, get sneak peeks about latest product updates, learn tips and tricks for using TouchBistro, and more. Here are a few of the […]

Top 20 factors for success in the restaurant business

By Geoff Wilson Success in the restaurant business can be elusive. What’s more, success means different things to different people. Some operators want to just make a living. Others have loftier goals – maximization of market share, achievement of targeted return on investment and so on. Regardless of one’s definition of success, the basics in […]

Adding flair to meat and poultry dishes with ethnic elements

By Aaron Jourden Now, more than ever, ethnic cuisine is fueling menu trends, fads and innovations taking place in the restaurant world. While this can be seen across mealparts and dayparts, food and drink, and flavours and ingredients, global inspirations arguably have the most impact when applied to starters and centre-of-the-plate dishes. Here we look […]