Indoor dining is back & customers want quality, rewards

Prices may be up, cost of living may be up, but indoor dining is nevertheless back on the menu big time. The recent TouchBistro 2022 Diner Trends Report released Wednesday and based on surveys conducted in June and July found that 44 per cent of consumers are now indoor dining at a restaurant at least […]

Solving the labour shortage is tough but, of course, can be done

The labour shortage — “The Great Resignation”, as some have termed it — is continuing at varying levels across North American foodservice. But why is is persisting, and what can be done? A new labour report from TouchBistro and 7shifts found that four in five restaurant operators say they are short at least one position. […]

TouchBistro raises $72 million, led by OMERS Ventures and JPMorgan Chase & Co.

Press Release TouchBistro today announced that it has raised $72 million in Series D financing. The round was led by OMERS Ventures and JPMorgan Chase, with participation from existing investors, including Napier Park Financial Partners, Recruit Holdings Co, Ltd, BDC IT Venture Fund, and Relay Ventures. The new funds will be used to support development […]

The latest POS trends for restaurants

By Alex Barrotti Restaurant point-of-sale (POS) solutions have evolved dramatically over the last few years. They have moved well beyond the traditional model of expensive, propriety hardware, costly installation fees, and hefty annual payments for upgrades and maintenance contracts that only large restaurants could afford. The introduction of tablets has been truly disruptive, making it […]

Protecting customer data at restaurants

By Kavita Sabharwal-Chomiuk By now, everyone has heard of the data breach at credit bureau Equifax, which only impacted about 8,000 Canadians, but was estimated to have effected over 145 million American customers, according to an Oct. 2 article from CBC. Lesser known, however, are the data breaches that have hit restaurants, and there have […]

TouchBistro ranked 27th on the 2017 Technology Fast 50 by Deloitte

Press release TouchBistro has been recognized for its rapid revenue growth, bold innovation, and its entrepreneurial spirit in the 2017 Technology Fast 50™ program, awarded by Deloitte LLP. The Fast 50 awards honour 50 Canadian technology companies with the highest revenue growth per centage over the past four years. TouchBistro ranked 27th as a result […]

Restaurant-goers influenced by online reviews while traditional marketing is still highly effective

Food cravings and quality continue as the top drivers for choosing a restaurant Press release The “How Diners Choose Restaurants” study released on October 18 from TouchBistro finds that the majority of restaurant goers (65 per cent) surveyed say that food cravings have the biggest impact on their restaurant choice. The research also finds that […]

TouchBistro and Thinking Capital offer restaurants faster access to capital

Press release Thinking Capital offers financing to restaurateurs based on business cash flow rather than personal financial and credit information. TouchBistro and Thinking Capital have announced a partnership to offer restaurants a quick and convenient way to secure financing that can be used for operating capital or to fund business growth. Restaurateurs across Canada that […]