What customers are looking for from restaurants

By Megan Prevost If customers from 2019 time-traveled to today and stopped in at their favourite restaurants, they would immediately recognize some key differences. Over the past few years, the restaurant industry has morphed, at first changing out of necessity and quickly becoming more of a matter of preference. Because of this ongoing evolution, it […]

How helping your community this season can boost sales

As the holidays draw nearer and gatherings become more popular, a sense of community becomes even more important for your customers and for your business. While December is often a busy month with catering and parties, you can limit any lulls by hosting an event that helps your community. 77 per cent of consumers say […]

How to make your customers feel like family

By Megan Prevost Every business wants to be loved on a level that makes its customers feel like family from the moment they walk in. But this doesn’t happen by accident; knowing where to start building that loyal relationship can be tough. How do you make your customers feel like family? Put a little work […]

How restaurants can create community by partnering with nonprofits

By Adrian Johansen It’s not uncommon for restaurants and nonprofits to work together, mostly to raise money for that particular organization or because the restaurant supports it and wants to find a way to give back. One of the most common practices is for a patron to mention an organization by name at the restaurant […]

How 5 Canadian restaurateurs honour their roots while giving back

Getting a restaurant up and running can be challenging, especially when you’re far from home. Learn how these five Canadian restaurateurs found success by honouring their roots and giving back. Ask any restaurateur what keeps them going, and chances are, you’ll hear a few stories about where they come from.  Especially for restaurant owners who […]

Breakfast Club of Canada fundraiser sets new record

The Breakfast Club of Canada (BCC), in collaboration with Walmart Canada, broke its all-time fundraising record in 2021. This year’s campaign, which ran from September 28 to November 2 in Walmart Canada’s 400-plus stores and on its website, raised $4.1 million for school breakfast programs, including an $820,000 donation from Walmart Canada. The initiative helps […]

Alberta restaurant donates $25K Caesar winnings to community

Sorso Lounge from Airdrie, Alta. was recently chosen from 255 Canadian restaurants to win the grand prize provided by Mott’s Clamato for their Caesar. Not content with merely winning, they felt they had to give something back. Managing Partner London Richard from Sorso Lounge, the grand prize winner of the Mott’s Clamato “Best Caesar in Town” […]

Canadian trailblazer: Phoebe Fung, Vin Room

By Sean Moon She calls herself an “accidental restaurateur,” but Phoebe Fung’s business acumen comes from anything but chance. Born in Fort McMurray, Alberta (Fung has lived in Calgary for the better part of 25 years), the graduate of the University of Alberta and Queen’s University spent over a decade successfully carving out a career […]

Creative science, space-driven concepts and robots: Food for thought for the future

Food scientists, beekeepers and even sanitary-minded robots are making waves in the restaurant and foodservice industry and impacting how the future of food will play out not just on Canada’s culinary stage, but on the global stage. Here’s an exciting round-up of some of the top industry disruptors and ideas transforming the restaurant and hospitality […]

Brickworks Ciderhouse opens first Urban Ciderhouse in Canada

Located in the heart of Toronto’s Riverside neighbourhood, the new Ciderhouse to offer locally crafted micro-batch ciders and locally sourced seasonal menu Press release Canada’s top-selling craft cider, Brickworks Ciderhouse is proud to announce the first urban ciderhouse in Canada, Brickworks Ciderhouse. Located in downtown Toronto at 709 Queen Street East, Brickworks Ciderhouse will open its doors February 2018. Brickworks Ciderhouse will be a […]