Consumers demanding more ordering and loyalty options

Restaurant customers want to use multiple ordering and purchasing options and restaurants must respond if they are to capture more business, finds a new report from Paytronix. The Delivering on Restaurant Rewards: The Value of Multichannel Ordering Options report from Paytronix and PYMNTS also recommends that restaurants should reimagine their loyalty engagement strategies and expand […]

Restaurants can learn from sports to drive customer loyalty

By Mo Chaar As sports fans across the country don their team jerseys to cheer loudly with their household from their couch and set the pace for a new normal of household homegating, restaurants should look to major sports franchises for inspiration on driving customer loyalty and rebuilding their customer base. Restaurants have been put […]

Protecting customer data at restaurants

By Kavita Sabharwal-Chomiuk By now, everyone has heard of the data breach at credit bureau Equifax, which only impacted about 8,000 Canadians, but was estimated to have effected over 145 million American customers, according to an Oct. 2 article from CBC. Lesser known, however, are the data breaches that have hit restaurants, and there have […]