Moneris acquires UEAT to broaden restaurant e-commerce

Canadian unified commerce leader Moneris has completed the acquisition of UEAT, a provider of innovative online ordering solutions for restaurateurs. UEAT creates innovative online ordering solutions to help restaurant chains and independents across North America increase the overall lifetime value of their customers, as well as their profit margins. The business offers a range of […]

Ritual offering free contact tracing & ordering services

Canadian food ordering company Ritual is offering free contact tracing and online ordering services to restaurants as part of its bid to support Canadian foodservice through the industry’s summer reopening. The Toronto-based company acquired earlier this month. is a QR contact tracing platform that allows customers to check in and log their contact […]

Predicting post-pandemic food consumption trends

A new report from Deloitte assesses what the future could look like beyond the pandemic when it comes to Canadian food consumption trends. “The conflicted consumer: 2021 food consumer survey” report concludes that beyond the COVID-19 pandemic “food retailers will need to continue demonstrating authenticity, empathy, transparency, and genuine commitment to their communities, the wider world, […]

The hospitality industry isn’t caving to COVID-19 — it’s relocating

By Sheryl Hoskins According to a report from Statistics Canada, 50,375 people left Toronto during COVID-19, while Montreal lost 24,880 people to rural areas in Quebec. Meanwhile, the suburbs of Oshawa saw its population grow by 2.1 per cent — the fastest growth in the entire country. As urban commuters have abandoned their after-work drinks, […]

Vast majority of diners plan to maintain digital ordering habits

Ninety-two percent of restaurant customers who are fully vaccinated plan to continue digital ordering at least as often as they do now, according to new research from Paytronix and PYMNTS. Conversely, just eight per cent plan to return to dine-in as they did prior to the pandemic. Thirty-two percent of independent, full-service restaurant customers who are […]

Shaping a virtual food market

With foot traffic off the table, finding ways to tap into local community from afar has become vital. By Tom Nightingale Heading down to a local food market is a pastime of choice for many people. The wide variety of produce on offer, coupled with that in-person interaction and the knowledge that you’re contributing to […]

“Hey Google”: Swiss Chalet to offer voice orders from Google Assistant

Press Release Today, Swiss Chalet Rotisserie & Grill  has announced an even faster and easier way for Canadians to re-order their favourite rotisserie meals. On-the-go mobile ordering is now available with the help of the Google Assistant app for Android and iPhones. The first of its kind in Canada, the action allows customers to conveniently place a […]

Marketing firm Fishbowl highlights current trends for smaller restaurants

Press Release Online ordering and delivery for smaller restaurant brands has increased across the board, according to a recent survey of clients by Fishbowl’s Independent Restaurant Account Team. Fishbowl, the leading data, marketing and analytics solutions provider to restaurants, is using this information to better develop campaigns for its smaller restaurant clients. “The survey is […]