We’ve spent a lot of time in recent months looking back at the last few years, analyzing the journey, but now it’s time to look at how far we’ve come and ahead to a bright future. With the continued challenges of persistent inflation and labour shortages, it’s important for restaurateurs to get to know their […]
The restaurant industry has dramatically changed since the onset of the COVID-19 pandemic, and online ordering trends such as delivery and takeout continue to see massive growth worldwide. In Canada, off-premises consumption has experienced 27 per cent year-over-year growth in same-store orders, according to DoorDash. The delivery company and Restaurants Canada have partnered up to […]
After a challenging couple of years, restaurateurs have learned how to adapt to keep their doors open and their businesses thriving. The rise of off-premise dining and third-party delivery point to online ordering as a key component of engaging today’s customers with the convenient, fulfilling experiences they crave. A new report by DoorDash, 2021 Restaurant […]
Canadian unified commerce leader Moneris has completed the acquisition of UEAT, a provider of innovative online ordering solutions for restaurateurs. UEAT creates innovative online ordering solutions to help restaurant chains and independents across North America increase the overall lifetime value of their customers, as well as their profit margins. The business offers a range of […]
Canadian food ordering company Ritual is offering free contact tracing and online ordering services to restaurants as part of its bid to support Canadian foodservice through the industry’s summer reopening. The Toronto-based company acquired AllChecked.in earlier this month. AllChecked.in is a QR contact tracing platform that allows customers to check in and log their contact […]
By Sheryl Hoskins According to a report from Statistics Canada, 50,375 people left Toronto during COVID-19, while Montreal lost 24,880 people to rural areas in Quebec. Meanwhile, the suburbs of Oshawa saw its population grow by 2.1 per cent — the fastest growth in the entire country. As urban commuters have abandoned their after-work drinks, […]
A new report from Deloitte assesses what the future could look like beyond the pandemic when it comes to Canadian food consumption trends. “The conflicted consumer: 2021 food consumer survey” report concludes that beyond the COVID-19 pandemic “food retailers will need to continue demonstrating authenticity, empathy, transparency, and genuine commitment to their communities, the wider world, […]
Ninety-two percent of restaurant customers who are fully vaccinated plan to continue digital ordering at least as often as they do now, according to new research from Paytronix and PYMNTS. Conversely, just eight per cent plan to return to dine-in as they did prior to the pandemic. Thirty-two percent of independent, full-service restaurant customers who are […]
With foot traffic off the table, finding ways to tap into local community from afar has become vital. By Tom Nightingale Heading down to a local food market is a pastime of choice for many people. The wide variety of produce on offer, coupled with that in-person interaction and the knowledge that you’re contributing to […]
Ghost kitchens, based on setting up facilities focused exclusively on online delivery and takeout orders, are becoming ubiquitous during COVID-19.
