In today’s crowded foodservice climate, offering a robust loyalty program is a must. Loyalty members visit more, spend more, and provide your business with vital insights into customer behaviour. Those were some of the key conclusions of the new Paytronix Loyalty Report 2022, which found that the top loyalty members are foundational to a restaurant’s […]
Prices may be up, cost of living may be up, but indoor dining is nevertheless back on the menu big time. The recent TouchBistro 2022 Diner Trends Report released Wednesday and based on surveys conducted in June and July found that 44 per cent of consumers are now indoor dining at a restaurant at least […]
People love their pets. That’s certainly not a new trend, but what’s rising is consumer interest in pets getting a seat at the (dinner) table. Recent studies show that 39 per cent of consumers like the idea of pet-friendly restaurants and are interested in paying them a visit. Pet ownership grew during the pandemic when […]
As the cost of living continues to rise, gratuity rates are also rising, due to what experts are calling “tip-flation”. Even though restaurateurs feel that conditions are worse now than they were three months ago, a Restaurants Canada survey found that 44 per cent of Canadians are tipping more than their pre-pandemic rate when dining […]
As restaurants try to return to “business as usual” while battling labour shortages and supply chain delays, beer sales are on the decline. Total beer sales are down over seven per cent across Canada, dipping over eight per cent below pre-pandemic numbers. By province, beer sales have decreased by 12.6 per cent in Saskatchewan, 10.7 […]
Grocery delivery came onto the scene in a big way a few years ago and really picked up momentum during the pandemic, with companies like Voilà launching in 2020. However, a recent report suggests that while online grocery was a popular option, it was only supplementing brick-and-mortar grocery shopping rather than replacing it. Now, it […]
How has the pandemic affected consumers and their everyday diets? A Packaged Facts consumer survey suggests that many consumers made the shift to plant-based diets during the pandemic. While this may have seemed like a temporary step, the survey shows that 30 per cent of participants are still eating more fruit and vegetables than they […]
Sustainability in food has been an increased focus for consumers and companies in recent years, and the effects of emissions on climate change have been in the spotlight again recently due to extreme weather in several parts of the world. But a new survey has suggested that most consumers don’t actually know what “carbon-neutral” means. […]
While general inflation and the prices of gas and food are presenting challenging situations for consumers, a new survey suggests that restaurant dining remains a large part of people’s life. A recent Popmenu survey of over 1,000 U.S. consumers found that those consumers spend about 40 per cent of their individual or family food budgets on restaurants. […]
Restaurants will continue to face several challenges in the evolving post-pandemic landscape, and one of those is consumers exploring more ways to feed themselves at home. Market research firm Mintel’s report on Home Meal Replacement & Grocerants in Canada found that the prominence and importance of home meal replacements and grocerant concepts have grown in recent years, […]
