By Ian Lifshitz Restaurants represent more than just food; they are meant to be an experience beyond the taste buds. Growing up, going out for dinner at a restaurant was a time to celebrate birthdays, anniversaries, and other happy occasions, evolving into a time to build new friendships and memories. Now, not only do people gather […]
Valentine’s Day is the perfect occasion to get your guests to celebrate love and friendship at your restaurant. According to OpenTable data, the holiday was one of the biggest days for dining in 2024, with studies showing that 48 per cent of Canadians are planning to mark the occasion by dining out this year. Restaurants […]
With the holidays top-of-mind, it’s the perfect time to plan a New Year’s celebration at your restaurant. This year, 33 per cent of consumers plan to order food for takeout or delivery for the holidays and 22 per cent plan to celebrate by going out for food and drinks. Get creative with your celebration this […]
The holiday season is just about here and taking a look at upcoming trends can help restaurants stay ahead of the curve, attract attention, and raise their revenues. As many operators have seen a fall slowdown, studies show that they typically see a boost between November 1 and December 25. Reports showed that in 2023, […]
As more employees return to work and the holiday season approaches, your restaurant may be looking to raise your revenues by adding catering to your roster. Food On Demand Off-premises University’s recent webinar covered this topic, highlighting what operators need to know to grow their business in the catering space. Jim Rand, from Rand Parker […]
Operators are always looking for ways to offer better customer service, an elevated experience, and encourage repeat visits to get ahead of the competition. While today’s tech can certainly help streamline operations, cut down on wait times and human error, and offer unique differentiators, most customers are just looking for good old-fashioned human interaction. According […]
Restaurant operators are busy, and sometimes analyzing data can seem time-consuming and overwhelming. Along with the insights they look at for their operations, restaurateurs should keep an eye on what’s happening in the industry, as well as what guests are looking for, what attracts customers, top trends, and more. Here are some valuable stats and […]
Thanksgiving is right around the corner, and your restaurant can get in on the celebrations. Whether it’s takeout or in-restaurant dining, holidays provide operators the opportunity to stand out and build the bottom line. Last year, about 32 per cent of people planned to order food for Thanksgiving and about 17 per cent planned to […]
Ghost kitchens certainly had their moment during lockdown, gaining popularity and continuing to grow even as restaurants and patios reopened after the pandemic. Offering an appealing model for some operators, a ghost kitchen often meant lower overhead, fewer staff, and a more flexible schedule. For customers, it offered the opportunity to enjoy delicious takeout food […]
When the pandemic ended, many restaurateurs planned to reduce dining space, invest in AI and other technology, and commit to improving the drive-thru experience. A recent QSR report showed that drive-thrus are impressive revenue generators, and the locations they studied offered an 88 per cent upsell rate to guests. Along with raising revenues, technology-enabled drive-thrus […]
